Re: System Reply gone Bizzark ??? !!!

Mark Lazarus wrote:

<Have you checked the joblog for those writers?>

Mark,

It  started doing it AGAIN yesterday afternoon...

Doing a "display job log" (the writer is still active) shows NOTHING during the
time frame that this started happening.
What I did was add a Reply List Entry for this printer (PRT04) for CPA3394 
("Load
for type...) and released everything that had been but on hold and everything
printed. This will be  OK because Invoice go out on hold so as long as Invoices
are put in the printer BEFORE they are released (and this is the procedure...)
everything "should" be OK...

The WHOLE reason this came up is this:

We have an HP5si with the following options:

2000-sheet Input Tray
Duplex Unit
Multi-bin Mailbox

The printer looks in the 2000-sheet tray by default. We put pre-printed Invoice
stock in this drawer and release the job and off it goes. BUT, I find out, if
this drawer runs out of paper (and it does, Invoice runs are on average 2500
pages) it goes to the other 2 standard drawers AND someone had put plain paper
stock in them so 500 Invoices printed out on plain stock. What they had been
doing here (I'm fairly new) when this same printer was attached to an NCR Unix
box, was just leave the 2 standard trays empty !

Bad thing is you CAN address these various trays from the AS/400 and I want to 
do
that. Looks like I need to call HP to see how to set the printer default(s).

Fun, fun, fun...

I could COMPLETELY understand (but not necessarily LIKE) what was happening IF 
it
wasn't happening in this RANDOM way !! <G> !

<Can you post your reply list entries?  Does the prefix of the entry match, i.e.
HPLJ will match HPLJ01, HPLJ02, etc?>

I guess I could but I understand what you are driving at and I've checked and
double checked the "Comparison Data" fields(s) and there is (was - as I've
mentioned, I've put PRT04 back in...) no reference to PRT04.

And I didn't even THINK of the "partial" deal (i.e. HPLJ) but that does make
sense and if you are naming printers in a way to ID lasers (like that example)
that would be really slick.

Thanks !

Chuck

>
>  -mark
>
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