Re: Too many answer to simple questions

[Wynn Osborne <wynn@xxxxxxxxxx>]

Booth wrote:
>Simon, may I make a point here? ...
>Simon, may I make another point here?...
>Simon, may I make a final point here?...

Excellent. And furthermore,...

Is it not in our best interest to humbly help *all* who ask? 

IMO, since the 400 is what I do, it is in my best interest to get as many
others hooked and motivated as possible. I believe in the platform---and I
want to others to believe in it too---that way, I stay employed.

If you recall, this is how IBM fell into such ill-repute. They became
arrogant, big-headed, and downright nasty with their customers.

An old boss of mine, sometime around the late 80's, was unable to obtain
answers from the local IBM'ers to some technical hardware questions he
wanted to know. After nosing his way through the management layers on the
phone, he finally reached a "guru" in Rochester.

The guru had two ways he could answer the questions. He chose this method:

"Who the Hell are you?! How did you did this phone number..."

TRUE STORY

Within two years, my boss was still pissed at IBM...so much so that he had
my company talked into buying a Unix ERP system. Thankfully for my ass, he
retired before that came to pass.

Point is, someone asks you a question, be nice and answer it. After all, we
are professionals aren't we?

Wynn Osborne
Sen P/A

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