Re: Work remote -- MIDRANGE-L

Don,

I once had a client who consistently found that my completed projects were
wanting something or other that had not been discussed.  At the time my
employer was doing these on a fixed bid basis, (which I won't comment on
here! ;^)), and he kept trying to satisfy the client by adding the features
for free.  I began to supply very, very detailed URDs.  Files, fields,
calcs used, everything I could think of was included.  

One day I was sitting down with this client, and I was pointing out to him
that what I had created was nothing more or less than what was specified in
the (signed!) URD, which I was holding in my hand.

He gave me a blank stare and said, "You don't actually think that I *read*
those, do you?  I would hate to think that you were using those to try to
cheat me."

Every client is different.  

Peace to you too,

Kathleen Kostuck
___________________
(414) 402-0820       fax (414) 495-4986
kkostuck@execpc.com
AS/400 Solutions
Secretary - Wisconsin Midrange Computer Professionals Association   
___________________
----------
> From: Don Schenck <schencd%AM_LZCH%VASELL@mr.mops.wl.com>
> To: MIDRANGE-L <MIDRANGE-L@midrange.com>
> Subject: Re: Work remote
> Date: Wednesday, November 18, 1998 3:16 AM
> 
> :::I dislike bringing a piece of the project in on budget and on time and
then
> have it explained in detail what I've missed doing.  Pointing out that
this is
> the first time these new features have been discussed isn't useful.  What
is
> really happening is that the others that are behind and over budget have
had
> pieces of their assignment shifted over to me, and some project manager
is
> trying to save his own inadequate estimate.
> 
> 
> I'm an independent; amen to the above.
> 
> How about this: You give them a quote for the User Requirements Document.
> Explain that the User Requirements Document can then be used to create
the
> software. The software will match the URD, nothing more, nothing less.
> 
> Just a thought; wonder if it would work. Probably not ... since so many
are
> looking for something for free.
> 
> Peace,
> 
> -- Don Schenck
> www.SchenckTech.com
> 
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