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We handle the information and telecommunication systems for several related companies and my standing mandate for switchboard operators is NEVER to transfer any call to ANY extension that they are not personally familiar with. Have been bit by this bug before! This is something to check out in your voice mail systems to be sure they do not allow blind transfers to non-valid extensions. 90, 900 (9=outside line, 0=local operator, 0=long distance operator), as well as any programming codes your switch may use to allow remote administration ("Please transfer me to *99", get modem tone, make changes to allow remote access, IT HAPPENS FOLKS!) And this works on MOST PBX's that allow trunk-to-trunk transfer as many of the newer switches do. Kevin Watkins +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
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