Re: What do you do if a scheduled day is cancelled?

[Bob Larkin <blarkin@xxxxxx>]

Sounds like a new client. I keep a list of "minor irritants" for all of my
clients, These are thinks that are annoying , but not show stopping. They also
appear to be small  in terms of time required to complete. Then, when I have a
slack period, I arrange to work on these items. I fill my time, they get value.

If it is a longer term holdup, ie. awaiting management approval, I usually can 
go
to another clients. Most of my clients allow remote access, so I can add another
hour a day to my life, and help the environment, just by avoiding traffic!

Remember the Golden Rule - The Customer is RIGHT, even when he's wrong.
Bob Larkin
blarkin@wt.net

boothm@ibm.net wrote:

> What do you do if a client cancels time that he's asked you to schedule?
>
> I don't want to be a bad guy, but on the other hand I did have to
> reschedule things to accomodate his request, and now his last minute
> postponement leaves me with a day open.
>
> --
> -----------------------------------------------------------
> boothm@ibm.net
> Booth Martin
> -----------------------------------------------------------
>
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