Re: reinstalling CA

[Pete Hall <peteh@xxxxxxxxxx>]

At 06:37 PM 6/23/98 +0000, James Lundy wrote:
> Has anyone a fix or ideas on this?
>
>  PC had WIN98 CA installed and working with service pack SF45545. 
>
>  My guru boss deleted CA directory without uninstalling first.
>
>  When I try to reinstall CA from source CD I get error message 
>saying that I must uninstall service pack SF45545.  
>
>  How can I uninstall somthing that is not there?  
>  Where is service pack info hidden?

Jim,

You'll most likely need to clean the registry manually. First save the registry 
just in case. Then, run REGEDIT and search for all references to IBM (and 
Netsoft if you were using it). Delete all keys related to either of these 
products. Be careful, there are a couple of registry entries that contain IBM 
that are not related to CA. Once you have done this and successfully rebooted 
the PC, you will be able to reinstall.

hth
Pete



Pete Hall
peteh@inwave.com 
http://www.inwave.com/~peteh/

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