Re: reinstalling CA -- MIDRANGE-L

James,

I hope you've got a boot diskette handy?  you probably need to FORMAT
his disk  :)  

Only kidding, but let your guru boss know it won't be easy. 

If you have a third party un-installer like Cleansweep, that could
help, but short of that, it gets pretty tough.

If you are brave, you could try editing the registry.  I can't
guarantee this will work, but I've had the same type of problem
before, and have been able to fool the computer into thinking that it
was not installed.

WARNING/DISCLAIMER - I am NOT, repeat NOT recommending you do this. 
Under some circumstances, Microsoft will not support you if you have
been fooling around in the registry.  The opinions expressed are not
necessarily those of myself OR my employer, All rights reserved, void
where prohibited by law, shake before opening, batteries not included,
shipping and handling extra.

Ok, Ready?

If NT, log on as systems administrator.

start/run/regedit

find the tree marked:
HKEY_CURRENT_USER\SOFTWARE\IBM\Client Access
and delete the entire tree.

then find the tree marked:
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Client Access
and delete that entire tree.

then find the tree marked:
HKEY_USERS and look for \SOFTWARE\IBM\Client Access
 under all subdirectories and delete those entire trees.

Win95/98 may not have all of these.  

Try to install now.  If it won't, reboot and try again.

The registry is very fragile, you delete the wrong thing and you are
hosed.  If you aren't sure what you are doing in the registry, below
is the help text to restore to the last good registry if you mess
something
up.

--------------------------------------------------------------------
To restore the registry

1 Click Start, and then click Shut Down.

2 Click Restart the computer, and then click Yes.
3 When prompted, press the spacebar to invoke the Hardware
Profile/Last Known Good menu, which will restore your registry to a
stable state.
4 Follow the instructions on the screen.

Note: Following this procedure will restore your registry to its state
when you last successfully started your computer.
--------------------------------------------------------------------

James J Lundy wrote:
> 
>  Has anyone a fix or ideas on this?
> 
>   PC had WIN98 CA installed and working with service pack SF45545.
> 
>   My guru boss deleted CA directory without uninstalling first.
> 
>   When I try to reinstall CA from source CD I get error message
> saying that I must uninstall service pack SF45545.
> 
>   How can I uninstall somthing that is not there?
>   Where is service pack info hidden?
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