• Subject: Re: ROBOT Save w/ other 3rd party paging software -Reply
  • From: John Cirocco <JCirocco@xxxxxxxxxx>
  • Date: Thu, 21 May 1998 08:46:01 -0400

Laura,

>>They were significantly uphelpful and when I questioned their methods
>>and security (and lack of apparent concern for mine) 
>>I was told they didn't need my business.  Obviously they didn't get it.
 
I have dealt with Help Systems sinc 1988 and have encountered
someone who was helpfull and understanding of other 3rd party
software.  I even have my own paging app that they  worked with me to
function with robot and the other products.  They NEVER tried to force
me into alert.

>>Incidentally, they write IBM's fully blown job scheduler as well as
>>BRMS.  I've looked at it (the job scheduler), and it's very robust and
>>flexible.

Besides sounding like a plug for a business partner, the scheduler of
choice (and paging, and message monitoring, and job accounting, etc,
etc)  within IBM's own Global Services (the artist formerly known as
ISSC) is Robot.  The north region in Rochester,NY includes the AS/400
Center of Competency which performed the evaluation and relies on the
Robot products.  As for backup management, the standard IS BRMS but
most of the customers have LXI instead and don't have much need to
change.

Soapbox(*OFF)

Also FYI-don't let the employer fool you, up until last month, I was a real
IBM employee @ Global Services

John


John W. Cirocco
Computer Task Group, Inc.
700 Delaware Ave
Buffalo, NY  14209
Office - (716) 888-3566
Pager - 1-800-283-2255  pin#12029
JCirocco@gw.ctg.com

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