Re: CODE/400 - TCP -- MIDRANGE-L

David:

David Morris wrote:

> Dave,
>
> You might try the code/400 mail list, code400-l@borzak.com.

Already did.  But no messages yet...

> We experienced similar
> problems trying to get code running.  The manuals were useless and we don't 
>have
> the paid support option.  It took us over 100 hours to get it to run.

Thanks for your support... gee I need all the support I can get with this 
fabulous product which came on six scrambled 6250bpi tapes.   I think my 
problem is that communication type entry missing in STRCODE.  I sent a fax 
message to 1-800-288-9584 describing the problem.  The support line people told 
me that is my best bet and they are supposed to answer within 2 days whether 
the problem needs a PTF or some fix.  Will keep you all appraised.  I hate to 
be so negative to start with, but when you have deadlines to meet and a 
stubborn product which doesnt work after following the instructions to the t, 
you have to scream to people like the listers for sympathy...

> The root of our
> problem was we were using a token ring card and our router did not support 
>source
> based routing.  I don't think I would hold out MS as the standard bearer for 
>service.  We
> spend a similar amount of time getting their products to run, and a lot more 
>to keep them
> that way.  IE:  We just found a solution by chance to a nagging internet 
>explorer
> problem, Microsoft support long ago told us no solution exists.

You are right.  MS is equally crappy in their non-support.  That is why I 
subscribe to the Windows 95 Give-And-Take List <WIN95-L@PEACH.EASE.LSOFT.COM>  
Great resource for the little annoyancs.  One thing I wish IBM did is open 
their knowledge base like MS has done.  Maybe IBM can sell a IBMSDK (like MSDN) 
subscription and make money!

> Have you looked at the device entry?  CHGICFDEVE FILE(EVFCICFF) PGMDEV(CODE).
> When I "roam"  to a new device I have to change the device name.  Don't know 
>if this
> applies in your environment.
>

Yup.  But the STRCODE in my V3R2 is looking for an SNA device (and I will 
probably capitulate and use NS/Router in a couple of weeks if I cant get this 
solved) and  so ignores my TCP/IP name.   I also ordered SF46857, SF46849, 
SF46688 which will be arriving on tape soon.    I also ordered SF43366 (service 
pack #4) which downloaded a dozen other ptfs automatically and only two loaded 
and applied.

> Deepest sympathy,
>

Are you kidding?  Chalk this one for experience... :-)  Hey I was one of the 
first guys with their CA for Win/95 and those betas were actually alphas...

>



--
Thank You.

Regards

Dave Mahadevan.. mailto:mahadevan@fuse.net


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