Tim,

At 11:15 AM 10/1/97 +0200, you wrote:
>Hi Everybody,
>
>Thanks for all the replies to my question on programmer authorities. 
>
>Here's a new one. How do you charge your user base for machine usage?
>We currently use a percentage of cpu time per company in the group, but I
>find this highly inaccurate as some companies use more at specific times of
>the year than they do for the remainder. One company closes down in
>December, so their percentage is lower due to 11 months usage over a 12
>month reporting period, even though their usage is quite high over the
>year. I want to change it to a combination of interactive transactions,
>batch jobs submitted and i/o requests to the data base. 
>
>What do other companies do?

There are a couple products that can organize a lot of this for you. One is
ROBOT/CPA, from Help/Systems. It includes printing usage, as well. I
believe they have a presence in SA, but I'm not sure. They have a Web site
at http://www.helpsystems.com

Another product is called STATUS, by ASC, makers of SEQUEL. I don't know a
site for them, but http://www.news400.com or
http://www.midrangecomputing.com should be able to get you there.

Cheers

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