Re: Leased Line checking?

[Art Tostaine <atostain@xxxxxxxxxxx>]

Embassy301@aol.com wrote:
> 
> In a message dated 97-05-27 01:18:48 EDT, you write:
> 
> << Hello all:
>  I am wondering if someone knows a simple way we can check the quality of
>  our own AT&T Leased Line that we use for 2 of our remote sites? (our
>  modems do not do this easily) Many times we will experience problems
>  with our remote sites and we will take a great deal of pains to check
>  everything else but the line first.  Then we will have someone at
>  Bell/AT&T check the line... they'll say the line is up to spec... but
>  then the problem mysteriously goes away AFTER they've checked it.  Anyt
>  suggestions are appreciated!
>  Thanks in adavnce!
>  --
>  /=/=/=/=/=/=/=/=/=/
>   Tim Truax
>  \=\=\=\=\=\=\=\=\=\ >>
> 

Tim:

Most phone companies are famous for this.

I've found AT&T to be the most reliable for direct DDS circuits.

You need to keep a log of the dates & times that you are experiencing
problems, get some history of problems, who you spoke to to check the
line, when it cleared up, then fire off a letter to them.

One customer who was using MCI service was experiencing problems, we
tracked it and noticed that it was usually during MCI's software
reconfig times.

-- 
Art Tostaine, Jr.
Atostain@crecomp.com
Creative Computer Associates, Inc.
Parlin, NJ
(908) 525-9414
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