RE: How does this software work??

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>You don't document your work? :-o
*I* do, but the Joe Schmoe I replace probably doesn't.  The thing of it
is, if I've read this correctly, this is a single program.  Hopefully,
it gets installed to a library called FAST400 or, better yet, README or
even YOURMOTHER (what would _you_ do if you came across a library called
README or YOURMOTHER?) and the install library should have a real README
file that describes what this is and all the other warnings that have
been discussed so far.  "Call Tiger Tools before installing any PTF."

Hey, what happens if Tiger Tools closes shop?  Are they gonna tell its
customers how to contact the developer?  Is that in the contract or
license agreement?

Dan Bale
IT - AS/400
Handleman Company
248-362-4400  Ext. 4952
D.Bale@Handleman.com

> -----Original Message-----
> From: David.X.Kahn@gsk.com [SMTP:David.X.Kahn@gsk.com]
> Sent: Thursday, October 18, 2001 12:50 PM
> To:   mi400@midrange.com
> Subject:      RE: [MI400] How does this software work??
>
> Dan wrote:
>
> > Let's say I install FAST400.  Six months later, I leave the company
> > for a better job; someone new comes in to take my spot.  How's that
> > person going to know about FAST400?
>
> You don't document your work? :-o
>
> > Again, I wonder.  "Hi, this is Tiger Tools.  You know that FAST400
> > software you bought two months ago for $xxxxx?  IBM just issued a
> > HIPER PTF (which BTW fixes a critical problem) that disables
> FAST400.
>
> If I were a customer of Tiger Tools I'd much rather get the call than
> not
> get it.
>
> Dave...
>