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Dan wrote:

> Let's say I install FAST400.  Six months later, I leave the company
> for a better job; someone new comes in to take my spot.  How's that
> person going to know about FAST400?

You don't document your work? :-o

> Again, I wonder.  "Hi, this is Tiger Tools.  You know that FAST400
> software you bought two months ago for $xxxxx?  IBM just issued a
> HIPER PTF (which BTW fixes a critical problem) that disables FAST400.

If I were a customer of Tiger Tools I'd much rather get the call than not
get it.

Dave...

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