Re: Holding Acknowledgments

Candy,

Once again, we do the same thing, controlling faxing, e-mailing, or nothing
for order acknowledgements.  We controlled it off a field in the customer
master file (user fields are great) and used the end-of-order user exit.
If you can't tell, we do TONS there.  (Auto-substitute any number that is
available for substitution, etc.)

Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA  15501




                                                                           
             <cmh501@xxxxxxxx>                                             
             Sent by:                                                      
             mapics-l-bounces@                                          To 
             midrange.com              mapics-l@xxxxxxxxxxxx               
                                                                        cc 
                                                                           
             02/02/2007 09:53                                      Subject 
             AM                        [MAPICS-L] Holding Acknowledgments  
                                                                           
                                                                           
             Please respond to                                             
             MAPICS ERP System                                             
                Discussion                                                 
             <mapics-l@midrang                                             
                  e.com>                                                   
                                                                           
                                                                           




Our customer service department  wants to have the ability NOT to print an
order acknowledgment at end order time if an order is on any type of hold.
The order acknowledgment selection would be protected (such as the pick
list option) if the order is on hold.  This allows the departments involved
to review the order and release the hold before the order is acknowledged.
Once all holds have been released then customer service want to be able to
print the acknowledgment.   Has anyone done something similar to this?

Thank you,
Candy Hein
_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.