Candy,

Once again, we do the same thing, controlling faxing, e-mailing, or nothing
for order acknowledgements.  We controlled it off a field in the customer
master file (user fields are great) and used the end-of-order user exit.
If you can't tell, we do TONS there.  (Auto-substitute any number that is
available for substitution, etc.)

Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA  15501




                                                                           
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             02/02/2007 09:53                                      Subject 
             AM                        [MAPICS-L] Holding Acknowledgments  
                                                                           
                                                                           
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             MAPICS ERP System                                             
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Our customer service department  wants to have the ability NOT to print an
order acknowledgment at end order time if an order is on any type of hold.
The order acknowledgment selection would be protected (such as the pick
list option) if the order is on hold.  This allows the departments involved
to review the order and release the hold before the order is acknowledged.
Once all holds have been released then customer service want to be able to
print the acknowledgment.   Has anyone done something similar to this?

Thank you,
Candy Hein
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