Our customer service department wants to have the ability NOT to print an order acknowledgment at end order time if an order is on any type of hold. The order acknowledgment selection would be protected (such as the pick list option) if the order is on hold. This allows the departments involved to review the order and release the hold before the order is acknowledged. Once all holds have been released then customer service want to be able to print the acknowledgment. Has anyone done something similar to this? Thank you, Candy Hein
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