Holding Acknowledgments

Our customer service department  wants to have the ability NOT to print an 
order acknowledgment at end order time if an order is on any type of hold.  The 
order acknowledgment selection would be protected (such as the pick list 
option) if the order is on hold.  This allows the departments involved to 
review the order and release the hold before the order is acknowledged.  Once 
all holds have been released then customer service want to be able to print the 
acknowledgment.   Has anyone done something similar to this?

Thank you,
Candy Hein