Re: Moves not updating MAPICS

Are the transactions coming in through PM&C ?



----- Original Message -----
From: <LeLeux@xxxxxxxxxxxx>
To: "MAPICS ERP System Discussion" <mapics-l@xxxxxxxxxxxx>
Sent: Tuesday, May 16, 2006 2:10 AM
Subject: [MAPICS-L] Moves not updating MAPICS


> Hello All!   We are running XA R6, PTF 7412
>
> I've been seeing this phenomenon for over 6 months, at first I thought it
> was a data collection
> problem, but now I'm convinced it's a MAPICS problem.
>
> At least once a day we have a MOVE transaction that does NOT open the
> transaction (MOROUT file, OPSTC field).  So of course the employee tries
> the
> MOVE a 2nd or 3rd time to no avail.  A supervisor usually performs a
> 'green screen'
> transaction to resolve the problem.  At some point 'all' the MOVES are
> 'recognized'
> and then the MOROUT record has its Move In (QTMVI) quantity double,
> tripled, etc.
>
> I can't seem to find the source of the problem.  I'm always looking
> backward,
> never able to investigate during the problem stage.  They always tell me
> next day! - Or it shows up in my error report.
>
> I didn't see any jog log errors.
> I didn't see anything wrong or different about the transactions
> themselves.
> There are no edit problems.
>
> We are not having any issues with our data collection software - Highjump.
>
> I would appreciate any tips before I begin to work with INFOR for this
> needle in a haystack!  And yes, I searched both websites for clues.
>
> Thanks in advance!
> _______________________________________________
> This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
> To post a message email: MAPICS-L@xxxxxxxxxxxx
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/mailman/listinfo/mapics-l
> or email: MAPICS-L-request@xxxxxxxxxxxx
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/mapics-l.
>