Greg's method for how he handles it with his EDI orders could also be applied to the end of order user exit. We do a LOT of automatic comment generation and order maintenance in the end of order user exits. Dale Gindlesperger IT Manager/Special Projects Leader Fleetwood Folding Trailers, Inc. 258 Beacon Street Somerset, PA 15501 "Greg Wenzloff" <GWenzloff@beckmf g.com> To Sent by: "MAPICS ERP System Discussion" mapics-l-bounces@ <mapics-l@xxxxxxxxxxxx> midrange.com cc Subject 01/03/2006 08:23 Re: [MAPICS-L] Forcing Customer AM Order Entry Requirements Please respond to MAPICS ERP System Discussion <mapics-l@midrang e.com> Eric, We show the customer's part number in an Item Comment. Our EDI system is configured to automatically create an Item Comment containing the customer's number so for EDI customers it happens without any extra effort. For manually entered orders, the person keying the order has to remember to create the comment and sometimes they don't do that which causes an unhappy customer. We have customers who reject our invoices if it doesn't have their part number. Greg -----Original Message----- From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Eric Wolf Sent: Friday, December 30, 2005 12:13 PM To: 'MAPICS ERP System Discussion' Subject: [MAPICS-L] Forcing Customer Order Entry Requirements To the list, Does anyone have specific requirements that the customer is "demanding" and how do you enforce them? For example, we have customers that require that the order be entered with their Customer Item number. I know that the panel to enter these items is configured at the user level (not at the customer level where it should also be required), but the system still lets you enter in your item numbers instead of forcing the user to enter only the customer item number cross reference. Besides trying to get the Customer Service Rep (Order Entry Clerk) to do their job, has anyone come up with a way to handle this with a user exit? Eric _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/mapics-l or email: MAPICS-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l.
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