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I would assume that the switch-over last week has caused some
disruptions in the support area.

I would call into support to see what is the status and escalate it. It
also looks like the website has been revised, and that may also be
causing some issues with web.

Michael Franchino
Custom Systems Corporation
334 Sparta Ave
Sparta, NJ 07871
 
973-726-0202 X214
973-726-4552 Fax
http://eax.cussys.com
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of LDegnon@xxxxxxxxx
Sent: Monday, April 25, 2005 11:57 AM
To: MAPICS-L@xxxxxxxxxxxx
Subject: MAPICS Support

Has anyone else fallen victim to MAPICS support of late?  I had not
needed 
to use them for a couple of months now, (thanks to the wonderful members

of this list!) but submitted a couple of items last week and have not
got 
any response back yet!  I checked on the web, and they are still sitting

out there, are we in deep doodoo here???



Lloyd H. Degnon
I.S. Manager
AmPro Computers, Inc.
5215 Hellyer Ave.
Building #110
San Jose, CA 95138
(408) 360-4365
ldegnon@xxxxxxxxx 
www.AmPro.com 
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