RE: MAPICS Support

["Ann Neal" <aneal@xxxxxxxxxxxxxxxxxx>]

Lloyd,

We opened several tickets last week and have had response.  One day all the
support techs were in a "meeting" and response was delayed about a day.

Ann

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx]On Behalf Of LDegnon@xxxxxxxxx
Sent: Monday, April 25, 2005 10:57 AM
To: MAPICS-L@xxxxxxxxxxxx
Subject: MAPICS Support


Has anyone else fallen victim to MAPICS support of late?  I had not needed
to use them for a couple of months now, (thanks to the wonderful members
of this list!) but submitted a couple of items last week and have not got
any response back yet!  I checked on the web, and they are still sitting
out there, are we in deep doodoo here???



Lloyd H. Degnon
I.S. Manager
AmPro Computers, Inc.
5215 Hellyer Ave.
Building #110
San Jose, CA 95138
(408) 360-4365
ldegnon@xxxxxxxxx
www.AmPro.com
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