RE: Browser security delay -- MAPICS-L

Ron,

I confirmed that what I responded was accurate.  So, if this occurs again, open 
a call with MAPICS Support and send me a quick note.  I will then get someone 
to look into what may be happening in your environment.

Robert Russell
Paragon SI

-----Original Message-----
From: Ron Lahr [mailto:rlahr@xxxxxxxxxxxxx]
Sent: Friday, January 14, 2005 11:48 AM
To: MAPICS ERP System Discussion
Subject: RE: Browser security delay


Mr. Russell:

I don't have the exact tasks at hand but I can tell you we have locked
every task so the issue would be authorizing to tasks. Also, over the
course of three days they would have logged off multiple times. Since we
are short of licenses we clear them each night.

Thanks,

Ron Lahr
Altek
Liberty Lake  WA 

-----Original Message-----
From: Robert Russell [mailto:Robert.Russell@xxxxxxxxxx] 
Sent: Thursday, January 13, 2005 4:58 PM
To: MAPICS ERP System Discussion
Subject: RE: Browser security delay

Some security checks are cached to reduce the number of calls occurring
between the client and the server.  If a task returns a positive
response (user is authorized) it is cached.  If a task returns a
negative response it is not cached.  Due to the number of times they
could be checked, all Field level security checks are cached.  I am not
sure when we cache user definition (views,cards) security calls.  I
pretty sure the cache should be cleared when the user signs off.  There
may also be a performance setting that allows you to specify how long
the value is cached.  I will look into this some more in the morning.
If you have more specific information about the task, sub-task and
whether you were authorize or revoking authority. Also, remember if the
task was unlocked it is treated as authorized.
 
The reason for not caching the negative responses was to allow someone
to contact the security administrator and get authority without have to
log off.
 
Robert Russell
Paragon SI
 
-----Original Message-----
From: Ron Lahr [mailto:rlahr@xxxxxxxxxxxxx]
Sent: Thu 1/13/2005 6:20 PM
To: MAPICS ERP System Discussion
Cc: 
Subject: Browser security delay



        Hello everyone:
        
        We sometimes experience a delay of two to three days after we
authorize
        someone to a task before it actually works in browser. The first
time it
        happened we called it in to MAPICS Support and they noticed that
there
        is no delay in green screen but didn't discover anything else
before it
        finally started working. Since then it has happened a handful of
other
        times that I know of and I didn't bother to call it in again.
        
        Any ideas about what is happening?
        
        Thank you,
        
        Ron Lahr
        Altek
        Liberty Lake  WA
        
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