RE: COM Orders For Service Work

["Michael Franchino" <Michael.Franchino@xxxxxxxxxx>]

Create them as misc service items. Change the inventory flag in the item master 
to a '2'. No ITEMBL is required. It will be treated as a non-inventory item in 
COM. 
 
If service is a large part of your business, you should look at the MAPICS 
Field Service module.  

        -----Original Message----- 
        From: mapics-l-bounces@xxxxxxxxxxxx on behalf of Morrison, Doug 
        Sent: Fri 6/4/2004 9:41 AM 
        To: MAPICS-L@xxxxxxxxxxxx 
        Cc: 
        Subject: COM Orders For Service Work
        
        

        Hello Group,
        
        
        
        We are running many modules of MAPICS XA R6 on an AS/400.  We have a
        segment of our business were we do service work on our customer's
        products.  We want to setup some item master items for the various type
        of service work.  And then be able to enter a COM order for these items
        and invoice the customer.  We do not want to have to maintain inventory
        for these items or produce inventory transactions against these items.
        
        
        
        We want to set them up as item master items in order to be able to
        report the sales by the various item codes like:  Item sales group, item
        class, department, etc.  I would be interested in hearing how other
        companies are handling invoicing for service work within MAPICS.
        
        
        
        Thanks in advance for your thoughts and input.
        
        
        
        Doug Morrison
        
        Simonds International Corp
        
        
        
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