RE: COM Orders For Service Work

["Hendricks, Ted" <Ted.Hendricks@xxxxxxxxxxxxxxxxxxx>]

We do something similar, but we create the items as inventory items with
zero standard cost and a huge quantity in item balance.  This way all flows
through COM and items and invoices are tracked the same way all the other
items are tracked.

-----Original Message-----
From: Michael Franchino [mailto:Michael.Franchino@xxxxxxxxxx] 
Sent: Friday, June 04, 2004 6:50 AM
To: MAPICS ERP System Discussion; MAPICS-L@xxxxxxxxxxxx
Subject: RE: COM Orders For Service Work


Create them as misc service items. Change the inventory flag in the item
master to a '2'. No ITEMBL is required. It will be treated as a
non-inventory item in COM. 
 
If service is a large part of your business, you should look at the MAPICS
Field Service module.  

        -----Original Message----- 
        From: mapics-l-bounces@xxxxxxxxxxxx on behalf of Morrison, Doug 
        Sent: Fri 6/4/2004 9:41 AM 
        To: MAPICS-L@xxxxxxxxxxxx 
        Cc: 
        Subject: COM Orders For Service Work
        
        

        Hello Group,
        
        
        
        We are running many modules of MAPICS XA R6 on an AS/400.  We have a
        segment of our business were we do service work on our customer's
        products.  We want to setup some item master items for the various
type
        of service work.  And then be able to enter a COM order for these
items
        and invoice the customer.  We do not want to have to maintain
inventory
        for these items or produce inventory transactions against these
items.
        
        
        
        We want to set them up as item master items in order to be able to
        report the sales by the various item codes like:  Item sales group,
item
        class, department, etc.  I would be interested in hearing how other
        companies are handling invoicing for service work within MAPICS.
        
        
        
        Thanks in advance for your thoughts and input.
        
        
        
        Doug Morrison
        
        Simonds International Corp
        
        
        
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