Data entry error has been ruled out as this is an automated process. We
are currently looking into unit of measure conversion. 

-----Original Message-----
From: lisa.thomas@xxxxxxxxxxx [mailto:lisa.thomas@xxxxxxxxxxx] 
Sent: Tuesday, June 01, 2004 10:18 AM
To: mapics-l@xxxxxxxxxxxx
Subject: RE: Shipped Qty Problem

One or more orders?  One or more items?  Possible Unit of Measure
conversion
or data entry error?

-----Original Message-----
From: Nandagopal Padmanabhan [mailto:npadmanabhan@xxxxxxxxxxxxxx]
Sent: Tuesday, June 01, 2004 12:55 PM
To: mapics-l@xxxxxxxxxxxx
Subject: Shipped Qty Problem


Hello All,

We had some SA transactions (customer orders) go through MAPICS where
there was a discrepancy between the original order quantity and the
shipped quantity. Basically, the shipped quantity was multiplied by a
factor of 1000 i.e. if the original qty was 2, the shipped qty was 2000.
This problem has caused a major misstatement in our month-to-date
financials to the tune of tens of millions of dollars. 

 

Fixing this problem is one thing and figuring out why this happened is
another thing. We may do journal entries to correct the situation, but
any thoughts on why this problem may have occurred. We use XA6. Look
forward to responses.

 

Thanks,

Nandu

 

 

 

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