Good subject for the question and answer part of the User's Conference, especially during this economic trying times. I agree with all of you, and all I did was just state the obvious. Only way to change it is to make it an issue as they are not as unreasonable as some like to make it sound.

Paola Groeber
Consultant


LDegnon@xxxxxxxxx wrote:


I just love how when the bill is paid, on time or early, you still have to call to request a new license key!!!!! This has been the case for years now...







DaleGindlesperger@xxxxxxxxxxx Sent by: mapics-l-bounces@xxxxxxxxxxxx
04/02/2004 08:49 AM


Please respond to
MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>


To MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx> cc

Subject
Re: License Key Expiration Message & ROBOT replay







"But that is exactly why it is broadcast.  This was thought to be an
incentive to get the customer to buy more or settle up their debt with
MAPICS.  Yes it is annoying, but if you want it to go away, pay (at
least that is the perception).

Paola Groeber
Consultant"

Paola, I agree with that being the probable reason, and to be honest, it
does work as a tickler sometimes.  But it's still annoying..... like we IT
people need more aggravation.

What I don't like is when the message pops up before I get invoiced (which
has happened). But as problems go, this one's pretty minor (except for the
ROBOT replay, which for some reason only impacts sometimes).


Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA  15501




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