RE: Question on MAPICS services

["Roy Luce" <lwl@xxxxxxxxxxxxx>]

In the interest of putting this issue to bed here is the services overview
"clipped" from the Services page of the MAPICS web site.

MAPICS Professional Services assure world-class manufacturers meet business
goals and objectives by successfully deploying business solutions using
MAPICS' expertise and products. Our Services organization, comprised of
nearly 700 professionals around the world, provides consulting services to
manufacturing companies across the globe. And our certification program
ensures the quality of the support you receive is consistent, no matter
where you're located. Through comprehensive education and testing, MAPICS
ensures the qualifications of the professionals we deploy.
MAPICS helps you achieve a perspective from business processes that define
how you conduct your business with both internal and external customers in
the supply chain. We ensure you implement product functionality that
satisfies your individual manufacturing goals and objectives, and help you
put solutions to practical use.
MAPICS enterprise software focuses exclusively on manufacturing. Our
customers have revealed their top three criteria for choosing a
manufacturing enterprise partner:
* Product functionality
* Vision of the future
* Experience and expertise
Strategic Consulting ROI
MAPICS Strategic Services engagements achieve a significant return on
consulting investment in the form of leaner manufacturing operations and
stronger business process foundations in these key areas:
* Performance enhancement services assist customers with process redesign
and productivity enhancements.
* Business Advisory Services help customers build short- and long-term
strategies as foundations for tactical and operational plans.
* Manufacturing Consulting Services assist with real-life shop floor
problems, such as process flow, inventory methods or the application of
advanced planning techniques.
* Collaborative commerce services help open up your system to Web-enabled
electronic commerce, extending the reach of your solutions to partners and
customers.
* MAPICS Facilitation Services provide functional use assessments and
project planning, as well as implementation assistance and consulting.
MAPICS Professional Services supplies multiple services that can be utilized
throughout the manufacturing life cycle.
* MAPICS Learning Services
* Supply Chain Management (SCM) Solutions
* Enterprise Resource Planning (ERP) Services
* Custom Software Development, Integration and System Services
* cCommerce Services

Hope this helps.


Roy Luce

Main:   847-540-9635
Cell:   847-910-0884
Fax:    208-330-9032
Email:  lwl@xxxxxxxxxxxxx

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]On
Behalf Of Anderson, Jeff (Hayssen)
Sent: Tuesday, November 11, 2003 7:23 AM
To: 'MAPICS ERP System Discussion'
Subject: RE: Question on MAPICS services

Is it possible that the services also include the Mapics University and
training services that they provide on site???

-----Original Message-----
From: MAPICS@xxxxxxxxxx [mailto:MAPICS@xxxxxxxxxx]
Sent: Monday, November 10, 2003 6:30 PM
To: mapics-l@xxxxxxxxxxxx
Subject: Re: Question on MAPICS services


Remember that MAPICS now includes the SyteLine product so unless they
broke out the services revenue by product line, they're rolled into one
number.  Check out the highlights at:
http://biz.yahoo.com/bw/031030/305743_1.html
There's also a discussion of the numbers on the message board at:
http://finance.yahoo.com/q/mb?s=MAPX

I know they do have consultants that work with the Portal and offer
programming type assistance from my dealings with support. This revenue
would be rolled into services I'm sure.

Services is a very lucrative piece of business, just look at what IBM has
done in this area.

Dale wrote:
>Did anyone see MAPICS' posting of their financial results?
<SNIP>


Ron Hankey - CPIM
Applications Programmer

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