RE: Upgrade Issue

[DaleGindlesperger@xxxxxxxxxxx]

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Konrad,

I agree that the tier pricing is outrageous, especially when adding new
apps (especially Browser) forces a hardware upgrade.  We handled that by
jumping to user-based pricing when we implemented Browser.  That cost a
bundle, but at least it was one time only.

We use COM_Net, have used it since 1999.  About two-thirds of our eligible
customers (North America only, at this point) are using COM_Net (about 200
at this time).  It has really improved our service levels, and the
customers that actively use it really like it.  We also developed some
add-ons in RPG on the AS/400 (that we use internally), then used a package
from Seagull Software called JWalk to provide Java panels for the web
interface that run the RPG green screen panels on the AS/400.  We added a
link to those programs on the COM_Net menu, and viola!  Quick and slick
point and click applications that are available to your customers.  We
actually charge our customers to use the service ($24.95/month), and it's
gone over VERY well.

I really like the thin client approach, and it's easy to use.  The new
version that has just been released is even slicker, with a more standard
"web shopping" look and feel - just like Amazon.com and other web sites.
Shopping cart and everything.

If you'd like more information, e-mail me directly and I'd be glad to give
you more information.

Dale Gindlesperger
Fleetwood Folding Trailers, Inc.