Re: Your Views on the Mapics Manuals?

Hi Mapics ML:

Thank you for your replies so far on this subject.

I wanted to add that our bookkeeper made an additional comment to me about the 
Mapics manuals when I followed up with her on this subject after posting my 
original message.

She said that if she has a problem, ahe can't find any answers in the Mapics 
manuals.  I believe what she means is that there's really no section in the 
manuals that deal directly with the day to day problems a user is likely to 
encounter with the different Mapics modules.

I liken this to looking at the two manuals I have for my automobile.  The 
Owner's Manual deals with instructions for using the vehicle but the Service 
Manual (which I bought separately on eBay), that is available to the service 
people, deals with problems they're likely to encounter with the vehicle.

This "Service Manual" doesn't appear to be included within the Mapics Manuals.  
I guess in this age of the Internet, the "Service Manual" is beyond the scope 
of the Mapics Manual and you have to either use the Support Website, contact 
Mapics Support directly or better yet, use our favorite Mapics ML.  :-)

Please continue with your comments on this subject.

Regards......

------My Original 8/24/00 Mapics ML Message------

>From: "aldg" <aldg@mail.rvi.net>
>Reply-To: MAPICS-L@midrange.com
>Date: Thu, 24 Aug 2000 09:08:21 -0700

>Hi Mapics ML:
>
>I was at a meeting this morning at work and one of our bookkeepers who runs 
>the A/P Mapics module made the comment, "I don't understand anything when I 
>look in a Mapics manual."
>
>Can you give me your opinion of the Mapics manuals in terms of:
>
>1. How do you rate their general readability and understandability?
>
>2. Do they usually meet your needs when you research a topic in them?
>
>3. How do they compare to manuals of other ERP programs you may seen in your 
>travels?
>
>4. Have the Mapics manuals improved as they evolved thru the enhancements of 
>the program over the years?
>
>5. What other comments would you like to share with the Mapics ML about your 
>experiences using the Mapics manuals?
>
>I hope that many of the Mapics ML members will take the time from their busy 
>schedules to share their experiences on this topic.
>
>Regards.......
------End of Original Mapics ML Message------


--
Above message before copy enclosure (if any) was sent by:

Al Gershen
Grants Pass, OR 97526 
aldg@mail.rvi.net & aldg@webtv.net;
and thru ICQ # 12342782

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