RE: ROI credit card software upgrade problems -- JAVA400-L

Our is is set to *remote and ROI works fine

-----Original Message-----
From: java400-l-bounces@xxxxxxxxxxxx
[mailto:java400-l-bounces@xxxxxxxxxxxx] On Behalf Of Peter Dow
Sent: Tuesday, May 19, 2009 3:41 PM
To: Java Programming on and around the iSeries / AS400
Subject: Re: ROI credit card software upgrade problems

Hi Neill,

Well, they got a unsatisfying answer from IBM. the HOSTSCHPTY parm on
the CHGTCPDMN command was set to *REMOTE; when they changed it to
*LOCAL, ROI's software worked.

What's unsatisfying is that the CHGTCPDMN command logs its use in QHST,
and there was no use of it from 05/12 - 05/19 other than the change a
few minutes ago to set the host search to *LOCAL, and from an IPL late
yesterday while attempting to fix the problem. That's another mystery
-- why does an IPL do a CHGTCPDMN? That command is not in their startup
program.

Anyway, tonight they'll be doing another IPL for the latest PTFs, and
after that, while no one is on, we'll test it by setting HOSTSCHPTY to
*REMOTE and seeing if the problem reoccurs. If it is indeed the
problem, the question becomes how did it get changed without leaving any
trace in QHST?

Btw, file QATOCTCPIP in QUSRSYS contains the TCP/IP configuration data,
and unfortunately, we didn't know that soon enough to check the objects
change date/time.

*Peter Dow* /
Dow Software Services, Inc.
909 793-9050
pdow@xxxxxxxxxxxxxxx <mailto:pdow@xxxxxxxxxxxxxxx> /

Neill Harper wrote:

I know this is a boring answer, but has anybody been tinkering with
firewalls or any kind of new server etc?

Is there anything in any of the joblogs on the server jobs?

Neill

-----Original Message-----
From: java400-l-bounces@xxxxxxxxxxxx
[mailto:java400-l-bounces@xxxxxxxxxxxx]
On Behalf Of Joe Sam Shirah
Sent: 19 May 2009 19:09
To: Java Programming on and around the iSeries / AS400
Subject: Re: ROI credit card software upgrade problems

Hi Peter,

I often use Squirrel to hit various databases, and ran into
something similar to this:

java.net.SocketTimeoutException: connect timed out

with later JTOpen versions. The issue there was that, by default,
Squirrel tries to open all schemas (read libraries or collections on
the AS/400) in the database at first connect. When I turned off that
behavior, the problem

went away.

I checked the JDBC properties, but couldn't find anything
regarding timeouts. Since my change worked, and I never saw the issue

in my programs using the driver, I didn't pursue it further. My
suspicion, however, is that JTOpen now does something different with
socket connections that allows

the timeout, and there may be a more or less undocumented (in JTOpen)
socket

setting it uses.

So I'm wondering if the upgrade attempts to check all schemas
when it starts up. Was the initial problem the same or do they have
the log for that?

I see your site doesn't claim any Java skills and Visual Basic
probably won't help, so you may want to contact someone familar with
Java if you need

to dig deeper. I also would encourage your client to set some fires
under ROI's support staff; doesn't sound like a good ROI here...

HTH,

Joe Sam

Joe Sam Shirah - http://www.conceptgo.com
conceptGO - Consulting/Development/Outsourcing
Java Filter Forum: http://www.ibm.com/developerworks/java/
Just the JDBC FAQs: http://www.jguru.com/faq/JDBC
Going International? http://www.jguru.com/faq/I18N
Que Java400? http://www.jguru.com/faq/Java400

----- Original Message -----
From: "Peter Dow" <maillist@xxxxxxxxxxxxxxx>
To: <java400-l@xxxxxxxxxxxx>
Sent: Tuesday, May 19, 2009 12:53 PM
Subject: ROI credit card software upgrade problems

Hi Everyone,

A customer of mine who uses ROI's credit card authorization software
(mostly in Java) ran into a problem. On Thursday, 05/14/2009, they
restarted the server and it started up just fine. On Sunday,
05/17/2009, they tried to restart the server and it failed.

ROI couldn't determine anything immediately, and asked them to
upgrade to the latest version before continuing. So they upgraded.
The upgrade tries to run a couple of AS400 commands (from Java) and
fails. Here's the upgrade log:

2009-05-18 21:42:22,105
*********************************************************************
*
2009-05-18 21:42:22,146 JCharge upgrade to version
7.4.3.14
2009-05-18 21:42:22,146 JCUpgrade launched with no command line
arguments.
2009-05-18 21:42:22,152
Initializing...
2009-05-18 21:42:22,225
ok
2009-05-18 21:42:22,225 Connecting to services...
2009-05-18 21:42:26,998
ok
2009-05-18 21:42:26,998 Checking for dependent logical files in other

libraries...
2009-05-18 21:42:26,998 DSPDBR FILE(ASCCOM1/*ALL) OUTPUT(*OUTFILE)
OUTFILE(ASCCOM1/DSPDBR)
2009-05-18 21:45:37,275 java.net.SocketTimeoutException: connect
timed out
2009-05-18 21:45:37,384 at
java.lang.Throwable.<init>(Throwable.java:195)
2009-05-18 21:45:37,384 at
java.lang.Exception.<init>(Exception.java:41)
2009-05-18 21:45:37,384 at
java.io.IOException.<init>(IOException.java:40)
2009-05-18 21:45:37,384 at

java.net.SocketTimeoutException.<init>(SocketTimeoutException.java:24)

2009-05-18 21:45:37,384 at
java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)
2009-05-18 21:45:37,384 at
java.net.PlainSocketImpl.connect(PlainSocketImpl.java:158)
2009-05-18 21:45:37,385 at
java.net.Socket.connect(Socket.java:488)
2009-05-18 21:45:37,385 at
java.net.Socket.connect(Socket.java:438)
2009-05-18 21:45:37,385 at
java.net.Socket.<init>(Socket.java:148)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.PortMapper.getServerSocket(PortMapper.java:141)

2009-05-18 21:45:37,385 at

com.ibm.as400.access.AS400ImplRemote.signonConnect(AS400ImplRemote.jav
a:1855
)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.AS400ImplRemote.signon(AS400ImplRemote.java:1755
)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.AS400.sendSignonRequest(AS400.java:2571)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.AS400.promptSignon(AS400.java:2157)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.AS400.signon(AS400.java:3412)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.CommandCall.chooseImpl(CommandCall.java:238)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.CommandCall.run(CommandCall.java:571)

2009-05-18 21:45:37,385 at
com.ibm.as400.access.CommandCall.run(CommandCall.java:610)

2009-05-18 21:45:37,386 at
JCUpgrade.runCommand400(JCUpgrade.java:549)

2009-05-18 21:45:37,386 at
JCUpgrade.checkLogicalFiles(JCUpgrade.java:107)

2009-05-18 21:45:37,386 at
JCUpgrade.execute(JCUpgrade.java:79)

2009-05-18 21:45:37,386 at
JCUpgrade.main(JCUpgrade.java:66)

2009-05-18 21:45:37,386 Error: see log file for details

It appears to be trying to do a remote signon and timing out. All
the host servers are started, so why is it timing out? Or is it some
other problem?

tia,
*Peter Dow* /
Dow Software Services, Inc.
909 793-9050
pdow@xxxxxxxxxxxxxxx <mailto:pdow@xxxxxxxxxxxxxxx> /

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