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Here's the error that I found in QHST.  This one's got a code, at least,
but not a lot of direction.

LNT0920  Escape        30   08/14/06  18:36:02.797216  QNNINSDS
QDOMINO654 *STMT  RESTRQPPGM  BACKUP      0039
            From module . . . . . . . . :   QNNINSDS
            From procedure  . . . . . . :   Send_Message__FPcN21iT1
            Statement . . . . . . . . . :   386
            Message:    Error 5 has occurred, server not started
            Cause  :    An error has occurred trying to start the Domino
                        server QPPROD1, the error code is 5: --  1 = Not
                        authorized to use the STRDOMSVR command. --  2 =
                        Error retrieving subsystem name. --  3 = Error
                        retrieving security information. Message ID is . --
                        4 = Error retrieving subsystem information. Message
                        ID is . Subsystem is QUSRNOTES/QPPROD1. --  5 =
                        Error starting subsystem QUSRNOTES/QPPROD1. --  6 =
                        Error submitting a job to the subsystem
                        QUSRNOTES/QPPROD1. --  7 = Error retrieving server
                        information. -- 8 = Error validating the server
                        name. --  9 = Server is in a *STANDBY state -- 10 =
                        Server is being saved. Recovery  . . . :   -- 1
                        You need at least *JOBCTL to use this command. See
                        your system administrator. -- 2 - 6  Save this job
                        log and contact your service representative. -- 7 -
                        8 The server name, QPPROD1,  is probably not
                        correct. Enter a configured server name and try the
                        command again. If the server name is valid and
                        configured, then save the job log and contact your
                        service representative. -- 9 The server is
                        configured as part of a Domino application Cluster
                        Resource Group (CRG). It is in *STANDBY state when
                        application CRG is not primary (active) on this
                        cluster node. The application CRG can be started
                        with a STRDOMCRG command. If the server's
                        application CRG is already started its active
                        primary cluster node can be changed to this system
                        using the CHGDOMPRI command. Then try the request
                        again. -- 10 The server is being saved by another
                        job on this system. The server cannot be started
                        until this operation is complete. When the save of
                        the server completes try the request again.
            Technical description:   Errors have occurred and processing
                        can not continue.

It's error code 5, not 1 as suspected.  As far as I'm concerned, there's no
need to end the subsystem, so I might see if I can avoid this problem by
not ending the subsystem at all.  Also, there might be a timing issue with
all this, trying to start the subsystem before things are truly shut down
or detecting it's not there when it's starting, then trying to start it a
second time.  Anyway, I have some ideas to pursue.

Thanks for the great help, Rob.



                                                                           
             rob@xxxxxxxxx                                                 
             Sent by:                                                      
             domino400-bounces                                          To 
             +ptrapp=nex-tech.         Lotus Domino on the iSeries / AS400 
             com@xxxxxxxxxxxx          <domino400@xxxxxxxxxxxx>            
                                                                        cc 
                                                                           
             08/14/2006 09:42                                      Subject 
             AM                        Re: Restarting QuickPlace server /  
                                       Starting QP via CL                  
                                                                           
             Please respond to                                             
              Lotus Domino on                                              
               the iSeries /                                               
                   AS400                                                   
             <domino400@midran                                             
                  ge.com>                                                  
                                                                           
                                                                           




Easiest thing would be to:
1 - Determine the job description used to run your backup program.
2 - CHGJOBD JOBD(...) LOG(4 0 *SECLVL) LOGCLPGM(*YES)
3 - Run your backup again (when users aren't banging away on QP).
4 - Look at that joblog for the message.

Now you could try finding this message again in QHST (DSPLOG):
Message ID . . . . . . :   CPF9999       Severity . . . . . . . :   40
Message type . . . . . :   Escape
Date sent  . . . . . . :   08/11/06      Time sent  . . . . . . :
06:33:01
Message . . . . :   Function check. LNT0920 unmonitored by RESTRQPPGM at
  statement 3200, instruction X'0039'.

And do an F9 on it.  You should see something like
From job . . . . . . . . . . . :
  User . . . . . . . . . . . . :
  Number . . . . . . . . . . . :
Paste that.
Do a DSPUSRPRF and ensure that the user does have *JOBCTL.

Then do a DSPPGM RESTRQPPGM.  What do you have for:
Owner  . . . . . . . . :   SSA
...
Observable information . . . . . . . . . . . . . :   *ALL
User profile . . . . . . . . . . . . . . . . . . :   *USER
Use adopted authority  . . . . . . . . . . . . . :   *YES

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





"Patrick Trapp" <ptrapp@xxxxxxxxxxxx>
Sent by: domino400-bounces+rob=dekko.com@xxxxxxxxxxxx
08/14/2006 10:11 AM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>


To
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
cc

Subject
Re: Restarting QuickPlace server / Starting QP via CL







Thanks for the explanation.  My comments are interspersed with yours,
below.

domino400-bounces+ptrapp=nex-tech.com@xxxxxxxxxxxx wrote on 08/14/2006
07:53:08 AM:

I am not talking about the joblog of the SERVER job, nor the QNNINSTS
job.
 I am talking about the joblog of your save job.  You know, the job
where

you are getting the LNT0920.

Understood.

How to look at a joblog after a job is done.  Let's say your nightly
save

job is called BACKUP.  You enter in the command
WRKJOB BACKUP
You may get a list of them, one for each time the backup runs.  Then you
do a 1 to select a job - normally the top one.  Once you do that you get
a
WRKJOB screen.  From there, if the job has completed, you do a 4. Work
with spooled files.  Find the joblog, QPJOBLOG, and do a 5 to view it.
Now
in V5R4 they've added a new system value, QLOGOUTPUT, that will keep the
joblog in option 10 - Display joblog and not in 4 - Work with spooled
files; if you set it that way.  We do to reduce the users from doing a
WRKSPLF and destroying critical joblogs.

I'm still on V5R3.  I ran WRKJOB and found five jobs in the list.  I
selected each and did an option 4, but they were all from compile attempts
of the CL program.  None of the times that I ran the program are present.
There is nothing available under option 10, which is where I was looking
last week when I asked how to find the information after the fact.  I did
a
DSPLOG to find out the job name and number, but a WRKJOB with those
indicated that it was not found.

Correct, QNOTES does not normally come with *JOBCTL. That's why I put
the

suggestion in there to give it to QNOTES after each Domino upgrade
changes
it back.

We really need to see the reason code for LNT0920.

I agree, but it does not appear to be returning one.

Sign on as that other user profile.  Do a WRKDOMSVR.  Do you even have
an

option 1?  If that user profile does not have *JOBCTL authority you will
not see an option 1.  Also, I just created a new user with no special
authorities.  Signed on as that user and did a WRKDOMSVR.  No option 1.
Tried using STRDOMSVR and got:

I signed in with the other user profile.  Under WRKDOMSVR, I can see the
option "1 - Start Server".  And I know it works, because this is the
profile used to start the server after the CL program failed.


Message ID . . . . . . :   LNT0920
Date sent  . . . . . . :   08/14/06      Time sent  . . . . . . :
08:51:07
Message . . . . :   Error 1 has occurred, server not started
Cause . . . . . :   An error has occurred trying to start the Domino
server
  INTERNOTES, the error code is 1:
    --  1 = Not authorized to use the STRDOMSVR command.

Even though
DSPOBJAUT OBJ(STRDOMSVR) OBJTYPE(*CMD)
doesn't seem to indicate a problem.
Once I gave them *jobctl and had them sign back on it worked fine.

Does the joblog of your backup job say it is running underneath a user
profile with *JOBCTL?

The joblog doesn't appear to be available, but the system log (DSPLOG)
indicates that the user associated with the job is the user profile that I
used to manually start the server.

Here's what I'm getting in the message details in the system log.

Message ID . . . . . . :   CPF9999       Severity . . . . . . . :   40
Message type . . . . . :   Escape
Date sent  . . . . . . :   08/11/06      Time sent  . . . . . . :
06:33:01
Message . . . . :   Function check. LNT0920 unmonitored by RESTRQPPGM at
  statement 3200, instruction X'0039'.
Cause . . . . . :   An escape exception message was sent to a program
which
  did not monitor for that message. The full name of the program to which
the
  unmonitored message was sent is RESTRQPPGM  . At the time the message
was
  sent the program was stopped at higher level language statement
number(s)
.
  If more than one statement number is shown, the program was a bound
program.
  Optimization does not allow a single statement number to be determined.
If
  *N is shown as a value, it means the actual value was not available.
Recovery  . . . :   See the low level messages previously listed to locate
the
  cause of the function check.  Correct any errors, and then try the
request
  again.


Does the program adopt authority of someone who does NOT have *JOBCTL?

Not intentionally.  Where would I check for this?

Are you using any profile switching api's that are causing you grief?

Doubt it.  The only thing running on this server is the Domino servers,
and
there are literally only three user profiles that anyone can log in with.
The two of us that might log in have no reason to add any API's to the
system.

If the LNT0920 message has a reason code of 1, then the odds are high
that
you are suffering one of the above.

I wish I could tell one way or the other.  Thanks for all the time taken
to
explain.  Any idea what I'm missing as I look around?  Maybe I need to
change a parameter on my job?

Patrick

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