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Then I would say the ball is in their court. Indications are that their
HTML message server is unable to find your server. It might be informative
to have them try to ping your server from their server by name and find out
what IP address comes back.
Especially if you used to have more of a relationship with this shop, you
might have a situation where there's connection information that's outdated
on their server that hasn't caused a conflict until now.
Patrick
rob@xxxxxxxxx
Sent by:
domino400-bounces To
+ptrapp=nex-tech. Lotus Domino on the iSeries / AS400
com@xxxxxxxxxxxx <domino400@xxxxxxxxxxxx>
cc
07/20/2006 03:57 Subject
PM Re: Imbedded html
Please respond to
Lotus Domino on
the iSeries /
AS400
<domino400@midran
ge.com>
No there was more of that non delivery message.
Yes I changed the domain name also.
I don't believe the html messages are coming from their same server. In
fact, the nondelivery content reeks of stuff that would come from a
message sent with SNDDST or SNDEMAIL. Then I remembered they are an
iSeries shop. In fact we came dang close to hosting their whole IT
operations until some sales person (regular product - not IT services)
honked them off and broke some trust.
Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
"Patrick Trapp" <ptrapp@xxxxxxxxxxxx>
Sent by: domino400-bounces+rob=dekko.com@xxxxxxxxxxxx
07/20/2006 04:47 PM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
To
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
cc
Subject
Re: Imbedded html
Was that all of the nondelivery message? Seems to be missing some
information...
Did you change the domain for your user, too, or are they really sending
to
dekko.nospam.com?
Are their HTML messages coming from the same server as their normal
messages? Assuming not, possibly their HTML message server is not
resolving your server's address correctly. What little is available in
the
error makes me think that it is trying to connect to your server at the
wrong address and so is not getting the replies it wants.
Patrick
rob@xxxxxxxxx
Sent by:
domino400-bounces To
+ptrapp=nex-tech. Lotus Domino on the iSeries / AS400
com@xxxxxxxxxxxx <domino400@xxxxxxxxxxxx>
cc
07/20/2006 03:36 Subject
PM Re: Imbedded html
Please respond to
Lotus Domino on
the iSeries /
AS400
<domino400@midran
ge.com>
The customer forwarded on a nondelivery message:
-----Original Message-----
From: QGATE@xxxxxxxxxxxxxxxxxxxxx [mailto:QGATE@xxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, July 20, 2006 10:14 AM
To: Scotty Doherty
Subject: UNDELIVERABLE MAIL
NOT ABLE TO DELIVER MAIL TO SOME/ALL RECIPIENTS.
REPLY CODES WITH FIRST DIGIT = '4' OR '5' ARE ERROR REPLIES.
ERRORS THAT DO NOT HAVE ERROR REPLY CODES MAY EXIST.
HOST S105325M NOT ABLE TO DELIVER MAIL TO FOLLOWING RECIPIENT(S):
<ouruser@xxxxxxxxxxxxxxxx>
RETRIES EXHAUSTED WHILE ATTEMPTING TO CONNECT TO REMOTE HOST dekko.
...
I changed the email address to protect our user.
Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
rob@xxxxxxxxx
Sent by: domino400-bounces+rob=dekko.com@xxxxxxxxxxxx
07/20/2006 04:29 PM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
To
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
cc
Subject
Re: Imbedded html
Yes I can receive regular email from them.
I am checking on the nondelivery...
Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
Kenneth D Gaskill <kgaskill@xxxxxxx>
Sent by: domino400-bounces+rob=dekko.com@xxxxxxxxxxxx
07/20/2006 04:13 PM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
To
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
cc
Subject
Re: Imbedded html
Rob,
Do you have any kind of Rules running on your SMTP server that might be
deleting the message when it come from them?
Can you receive regular messages from them (different than the POs)?
Do they get any kind of non-delivery receipt or failure?
Ken
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