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We started out using the mail rule & found it to not work all the time
either, so now we just put the email address in the forwarding address in
the person document.

Works all the time & does not leave mail sitting on our server, maybe a
requirement for your situation??.....


Steve Jones


                                                                           
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             09/23/2004 03:09                                       Fax to 
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                                       Rule to forward mail works          
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We have a user who's external account is something like
jackjillsmith@xxxxxxxxx
Whenever they receive a Notes mail they want to forward it on to their
outside account.  Therefore they have set up a rule

When:
 To contains Jill Smith
send full copy to jackjillsmith@xxxxxxxxx

Sometimes it works and you'll see in the log.nsf, mail part:
09/21/2004 10:20:08   Router: Message 00543466 auto forwarded by Jill
Smith/OAKFARMSCHOOL@OAKFARMSCHOOL to jackjillsmith@xxxxxxxxx
09/21/2004 10:20:08   Router: Message 00543466 delivered to Jill
Smith/OAKFARMSCHOOL

Sometimes it scrambles the email and you'll see:
09/23/2004 06:51:52   Router: Message 004121DA auto forwarded by Jill
Smith/OAKFARMSCHOOL@OAKFARMSCHOOL to jackjllsmith@xxxxxxxxx
                     notice the missing i?
09/23/2004 06:51:52   Router: Message 004121DA delivered to Jill
Smith/OAKFARMSCHOOL
09/23/2004 06:57:03   Router: No messages transferred to YAHOO.COM (host
mx3.mail.YAHOO.COM) via SMTP: Network operation did not complete in a
reasonable amount of time; please retry
09/23/2004 07:02:16   Router: No messages transferred to YAHOO.COM (host
mx1.mail.YAHOO.COM) via SMTP: Network operation did not complete in a
reasonable amount of time; please retry
09/23/2004 07:02:16   Router: Transferring mail to domain YAHOO.COM (host
mx2.mail.YAHOO.COM [67.28.113.10]) via SMTP
09/23/2004 07:02:28   Router: No messages transferred to YAHOO.COM (host
mx2.mail.YAHOO.COM) via SMTP
09/23/2004 07:02:33   Router: Error transferring message 00412C6D via SMTP
to
mx2.mail.YAHOO.COM,mx3.mail.YAHOO.COM,mx1.mail.YAHOO.COM;mx4.mail.YAHOO.COM

 554 delivery error: dd This user doesn't have a yahoo.com account
(jackjllsmith@xxxxxxxxx) [0] - mta133.mail.re2.yahoo.com

Sometimes it drops the email address entirely:
09/23/2004 10:27:52   Router: Message 0054E6B4 auto forwarded by Jill
Smith/OAKFARMSCHOOL@OAKFARMSCHOOL to
09/23/2004 10:27:52   Router: Message 0054E6B4 delivered to Jill
Smith/OAKFARMSCHOOL
09/23/2004 10:27:53   Router: Message 0054F31D contains no recipients


It's at least trying so it's not like the When condition is not being met.

(Names have been changed to protect the innocent.)

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

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