Rule to forward mail works sporadically

[rob@xxxxxxxxx]

We have a user who's external account is something like 
jackjillsmith@xxxxxxxxx
Whenever they receive a Notes mail they want to forward it on to their 
outside account.  Therefore they have set up a rule

When:
 To contains Jill Smith
send full copy to jackjillsmith@xxxxxxxxx

Sometimes it works and you'll see in the log.nsf, mail part:
09/21/2004 10:20:08   Router: Message 00543466 auto forwarded by Jill 
Smith/OAKFARMSCHOOL@OAKFARMSCHOOL to jackjillsmith@xxxxxxxxx
09/21/2004 10:20:08   Router: Message 00543466 delivered to Jill 
Smith/OAKFARMSCHOOL

Sometimes it scrambles the email and you'll see:
09/23/2004 06:51:52   Router: Message 004121DA auto forwarded by Jill 
Smith/OAKFARMSCHOOL@OAKFARMSCHOOL to jackjllsmith@xxxxxxxxx 
                     notice the missing i?
09/23/2004 06:51:52   Router: Message 004121DA delivered to Jill 
Smith/OAKFARMSCHOOL
09/23/2004 06:57:03   Router: No messages transferred to YAHOO.COM (host 
mx3.mail.YAHOO.COM) via SMTP: Network operation did not complete in a 
reasonable amount of time; please retry
09/23/2004 07:02:16   Router: No messages transferred to YAHOO.COM (host 
mx1.mail.YAHOO.COM) via SMTP: Network operation did not complete in a 
reasonable amount of time; please retry
09/23/2004 07:02:16   Router: Transferring mail to domain YAHOO.COM (host 
mx2.mail.YAHOO.COM [67.28.113.10]) via SMTP
09/23/2004 07:02:28   Router: No messages transferred to YAHOO.COM (host 
mx2.mail.YAHOO.COM) via SMTP
09/23/2004 07:02:33   Router: Error transferring message 00412C6D via SMTP 
to 
mx2.mail.YAHOO.COM,mx3.mail.YAHOO.COM,mx1.mail.YAHOO.COM;mx4.mail.YAHOO.COM 
 554 delivery error: dd This user doesn't have a yahoo.com account 
(jackjllsmith@xxxxxxxxx) [0] - mta133.mail.re2.yahoo.com

Sometimes it drops the email address entirely:
09/23/2004 10:27:52   Router: Message 0054E6B4 auto forwarded by Jill 
Smith/OAKFARMSCHOOL@OAKFARMSCHOOL to 
09/23/2004 10:27:52   Router: Message 0054E6B4 delivered to Jill 
Smith/OAKFARMSCHOOL
09/23/2004 10:27:53   Router: Message 0054F31D contains no recipients 


It's at least trying so it's not like the When condition is not being met.

(Names have been changed to protect the innocent.)

Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com