Re: Client Performance Issues

[Suzanne Wilson <swilson@xxxxxxxxxx>]

Gregg,
I had an almost identical experience with a customer in June: new iSeries, 
upgraded OS/400, upgraded comm line, upgraded to Domino 6.5.1 and a remote 
office in California.  After much research I discovered that their Domino 
administrator had started entering the server's IP address instead of the 
server name when setting up new Notes clients, which resulted in as many 
as 70 connections to the Domino server for those users.  It didn't seem to 
cause a problem before the iSeries upgrade. 

To check this on your server, open the admin client, go to Server_Status, 
select the Notes Users view and if you see more than three connections for 
any user, then check the location documents for those users.  Performance 
improved somewhat as the clients were corrected, but really remained slow 
for everyone until all of the location documents on all of the affected 
clients were fixed.

It took me days to figure this out...Hope this helps you.

Suzanne Wilson
Aktion Associates, Inc.



domino400-bounces@xxxxxxxxxxxx wrote on 09/08/2004 10:52:37 PM:
> Good evening:
> 
> We recently moved off of an older model AS/400 to a new iSeries. In the
> move, we upgraded Domino from R5.0.11 to Domino 6.5.1. We have T-1
> connections to our remote office (California). There are no applications
> on the Domino server, it is strictly mail. Since the upgrade, all I have
> heard is how slow Notes is now. I have to admit that it is slow. It
> probably takes a good minute to open a mail file, to switch views, open
> the calendar view, etc. Being a "smart" guy, I just replicated my mail
> locally so when people call, I can say that I don't see it (LOL! - I
> think that is a Dilbert-ism). Any way, I digress.
> 
> OS/400 V5R2
> Domino 6.5.1 (only one partition on the iSeries)
> 
> To make this even more fun, the IT Manager thinks it is because we also
> installed Trend's Anti Virus software on the server (V2 Release 5 Mod
> 0). I don't think so . . . I think that I may have *Base pool set too
> low. Would that cause the Notes clients (all 6.5.1) to really slow down
> during database operations in Domino? I have no problem turning on
> performance adjustment and checking. But before I do, I figured that I
> would ask for esteemed group's opinion.
> 
> Thanks.
> 
> Gregg
> 
>