Id/Password Recover problem

Hello,

I thought I had followed the instructions to setup password recover
(added mail-in database...) but when I go to create new users I get a
warning that:

The current certifier ID contains no recovery information and  will
not allow
ID/Password recovery on IDs created with this certifier. The 'Escrow
Agent' ID
recovery mechanism is no longer supported.

Also, when I tried to add some of the administrators to the
recoveryadmins it gave me an error about file already existed.

What else do I need to tell you to help find what I missed?

BTW is there anything that I need to do for the user that existed
before the recovery setup?

Thanks (a lot)

Roger Vicker, CCP

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