He's right.  We do it both ways
1)  Group with it's own internet address
2)  Mail in database.

The group is simpler.
The Mail in database allows you to see if the other member(s) have worked
on the email received or not.  And you can create folders for WIP,
finished, etc.

Or you can really get creative and have an agent which posts the email into
your workflow - corrective actions, sales calls, etc.


Rob Berendt

==================
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin



                    "Doug Cosgrove"
                    <DCosgrove@entnet.       To:     domino400@midrange.com
                    org>                     cc:
                    Sent by:                 Fax to:
                    domino400-admin@mi       Subject:     Re: Department 
internet email address setup?
                    drange.com


                    12/06/2001 07:35
                    AM
                    Please respond to
                    domino400







Roger,

That is the purpose of a group. You can add and remove users as needed and
not change the internet address.

Doug Cosgrove
Sr Programmer/Analyst
AAO-HNSF
703-519-1548 Direct Dial
703-683-5100 Fax
E-mail: dcosgrove@entnet.org
Website: http://www.entnet.org





                    "Roger Vicker,
                    CCP"                     To:     domino400@midrange.com
                    <rvicker@vicker.co       cc:
                    m>                       Subject:     Re: Department
internet email address setup?
                    Sent by:
                    domino400-admin@mi
                    drange.com


                    12/05/01 06:05 PM
                    Please respond to
                    domino400






>Chris,
>
>Actually no. The main thing they want now is the automatic forward to a
real user
>that might be changed in the future due to promotion/change in
duties/transfers...
>
>I will look for future plans at how to set the internet address of a
group.
>
>Thanks.
>
>Roger Vicker, CCP






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