I'm suggesting that they shop around because my reading of the situation
was that they will be parting with large sums of money just to continue
to do what they are able to do now. (If they don't see anything they
want in a higher version of BPCS)

I'm not suggesting threatening to move as a negotiating tactic. I agree
that Infor caving on delinquent maintenance would be unfair to the
companies that paid regularly. It does not follow, though, that they are
automatically the best solution going forward.

My comment was based on our experience in returning to the BPCS fold.
Bergquist paid a fortune to get back on maintenance and upgrade to 8.2.
Based upon the actual upgrade process and subsequent experiences with
Infor products, we are now sorry we did not look harder at alternatives.
Anybody with curiosity about the particulars can feel free to contact me
offline.

If the company in question is being sold, I would suggest that they
spend no money at all on an upgrade until integration with the new
owner's systems is understood.




-----Original Message-----
From: bpcs-l-bounces+wallyc=bergquistcompany.com@xxxxxxxxxxxx
[mailto:bpcs-l-bounces+wallyc=bergquistcompany.com@xxxxxxxxxxxx] On
Behalf Of rob@xxxxxxxxx
Sent: Tuesday, December 07, 2010 9:47 AM
To: BPCS ERP System
Subject: Re: [BPCS-L] IBM i 6.1 and 405CD

Why are you suggesting that? Are you hoping there's strength in numbers

to get BPCS to lower their upgrade prices? I can just see them
shuddering
now. "Let's see, company XYZ hasn't spent a dime with us in 5 years and

now they are saying they want free a free upgrade because of that.
While
company ABC has paid their maintenance diligently." I suppose a counter

argument might be made that if you can get a nickel out of XYZ in
upgrade
fees that's better than nothing. However, you still make company ABC
look
like an idiot for paying maintenance.

Don't make Infor the heavy here. It was the user's management that was
being penny wise and pound foolish. It was their IT department that
didn't take advantage of something they were already paying for and call

Infor on a periodic basis and report problems and take advantage of
their
maintenance dollars.

And, it will be the company buying them that will seriously ding them
during the due diligence phase for allowing their software and hardware
to
get so out of date. The buying company is going to know they will be
hit
with huge upgrade charges.

Hardware should be leased, maintained and upgraded regularly.


Rob Berendt

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