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Hi Wally,

Have been speaking with SSA then Infor since 1985. I have not seen any
change. Training is done parrot fashion from a manual not taking into
account any function that is needed vs what is not needed.
The lack of consultants in infor presents me a problem as I only get
salesmen consulting. who want to sell me something, rather than helping me
make money, but to help themselves make money.
The private firms, and a number can be named and contribute very well to
this site are very helpful.
I agree that the helpline staff and search are helpful, but generally the
consulting advice is way below "Lightweight"
regards

On Sat, Mar 20, 2010 at 3:30 AM, Carr, Wally <WallyC@xxxxxxxxxxxxxxxxxxxx>wrote:

Our experience with Infor training and helpline support has been
positive. Much better than the private firm with the ex-employees that
we fired.

I would encourage the original poster to talk to Infor.


-----Original Message-----
From: bpcs-l-bounces+wallyc=bergquistcompany.com@xxxxxxxxxxxx
[mailto:bpcs-l-bounces+wallyc <bpcs-l-bounces%2Bwallyc>=
bergquistcompany.com@xxxxxxxxxxxx] On
Behalf Of Doc Waikato
Sent: Thursday, March 18, 2010 3:43 PM
To: BPCS ERP System
Subject: Re: [BPCS-L] Training ERPLX 8.3.3

My experience has shown me that infor has preferred to sell Baan and
syteline in preference to BPCS.
This has lead to a major divestment in BPCS consultants that had years
of
experience in implementations and problem solving.
The consultants that infor now supply are light weight and usually from
either sales or another product set.
I have found it best to track down the ex-employees or the private
companies
that they now work for.
Doc

On Fri, Mar 19, 2010 at 12:04 AM, Carr, Wally
<WallyC@xxxxxxxxxxxxxxxxxxxx>wrote:

Is this comment based on experiences with those offices?

-----Original Message-----
From: bpcs-l-bounces+wallyc=bergquistcompany.com@xxxxxxxxxxxx
[mailto:bpcs-l-bounces+wallyc <bpcs-l-bounces%2Bwallyc><bpcs-l-bounces%2Bwallyc>=
bergquistcompany.com@xxxxxxxxxxxx] On
Behalf Of Doc Waikato
Sent: Wednesday, March 17, 2010 4:21 PM
To: BPCS ERP System
Subject: Re: [BPCS-L] Training ERPLX 8.3.3

In my experience they are too expensive and have little skill left in
their
organization. You are likely to end up with a parttime
sales/consultant
teaching what you all ready know.

On Fri, Feb 26, 2010 at 10:19 AM, <tlai888@xxxxxxxxxxxxxxx> wrote:

Hi Satriawan,

If you contact Infor Singapore or IInfor Australia and state your
requirements, they should be able to provide most LX 833 training
for
you.

Regards,

Tak Lai
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