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Sue,

Could your customer order allocation problem be related to a specific 
customer rather than the warehouse. In the Customer Master (ACR100) on the 
second screen (Shipping) is where the customer default warehouse is 
designated. Check a couple of the customer masters for orders that did not 
allocate. If this problem included all warehouses, I would send you to the 
System Parameters (ORD800 screen 4) to see if the allocation switch 
somehow got changed. Also, regardless of what the Warehouse Master Record 
says, you should query the IWM file and make sure that the LALWH field has 
a value of "Y" for the warehouse in question. Good luck.

Frederick C. Davy, CPIM, PMP
Business Systems Analyst
Interface Solution, Inc.
Phone: (315) 592-8101
Fax: (315) 592-8481
e-mail: fcdavy@xxxxxxxxxxxx




"Sue Wyatt" <SWyatt@xxxxxxxxxxx> 
Sent by: bpcs-l-bounces+fcdavy=sealinfo.com@xxxxxxxxxxxx
01/22/2007 01:51 PM
Please respond to
SSA's BPCS ERP System <bpcs-l@xxxxxxxxxxxx>


To
<bpcs-l@xxxxxxxxxxxx>
cc

Subject
[BPCS-L] Warehouse Allocations






 We are version 6.04, a couple of weeks ago we had a power outage (this
may or may not have anything to do with it), and every since then our
warehouse allocations are not working for one of our warehouses.
We have checked the warehouse maintenance which is flagged for
allocations; we have checked the order maintenance records everything
looks ok there; we have checked the facility planning records which
everything looks ok; Item Master Maintenance looks ok; the pick release
selection options in ord 550 look ok; and the warehouse location
maintenance looks ok. When we put an order in for this particular
warehouse the allocation does not come out on the pick list, nor does it
show in the Inv 300 screen. Can anyone tell us what we missed or what
could possibly be wrong?
 
Thanks for your help


Susan A. Wyatt
Production Control Coordinator
The Wittern Group
8040 University
Des Moines, IA 50325
515-271-8412
Fax 515-274-5775

SWyatt@xxxxxxxxxxx
Coming together is a beginning, Keeping together is progress, Working
together is success



-----Original Message-----
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Sent: Friday, January 19, 2007 9:58 AM
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Subject: BPCS-L Digest, Vol 5, Issue 17

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Today's Topics:

   1. Re: Delivery to 1 time customer / End-user (Arthur Shaffer)
   2. Re: Delivery to 1 time customer / End-user (Peter Heeren)
   3. Re: PO Actual Cost (daparnin@xxxxxxxxxxxxxx)
   4. Re: PO Actual Cost (Dan Sweeney)
   5. Re: PO Actual Cost (daparnin@xxxxxxxxxxxxxx)


----------------------------------------------------------------------

message: 1
date: Fri, 19 Jan 2007 04:13:32 -0800 (PST)
from: Arthur Shaffer <abshaffer@xxxxxxxxx>
subject: Re: [BPCS-L] Delivery to 1 time customer / End-user

Peter,
Who is paying for the parts?
If it the end customer, I would think you would want the customer setup
for A/R.
If not, set up one customer "Spare Parts". Overide the address at order
entry time to be the address for end customer where you are sending the
parts.

Art

----- Original Message ----
From: Peter Heeren <pheeren@xxxxxxxxxxx>
To: bpcs-l@xxxxxxxxxxxx
Sent: Friday, January 19, 2007 6:23:25 AM
Subject: [BPCS-L] Delivery to 1 time customer / End-user


Hello BPCS midrange group members,

Our main customers are OEM and Wholesalers. 
We have setup the master records (customer master, Ship-to addresses,
pricing, etc) for the order/shipping process. 
We are using BPCS 8.2

We are now facing a new challenge for our customer service department.
They have to deliver spare parts to the end-user of our products. 
An end user can be compared with a one-time customer, for which we don't
want to set up a customer master, ship to address etc...

Has anyone of you solved this within the standard BPCS functionality?
If not, what 'BPCS interfaced ' partner products are you using?

Kind regards,

Peter Heeren





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Delivered-To: abshaffer@xxxxxxxxx



------------------------------

message: 2
date: Fri, 19 Jan 2007 14:04:33 +0100
from: Peter Heeren <pheeren@xxxxxxxxxxx>
subject: Re: [BPCS-L] Delivery to 1 time customer / End-user

We are already 'mis-using' a standard customer as mentioned in your mail
for free deliveries of service parts and override the address in order
entry or create a ship to address.

When the end user has to pay, we need to set up the ACR customer.
ACR is owned by our accounting department, while order entry for these
parts is done bij our customer service desk. 
In this case we need to involve 2 departments for s simple 1-time
delivery.
I was hoping there was a quicker work around.

I was hoping there was an quicker work around.

regards,

Peter




Arthur Shaffer <abshaffer@xxxxxxxxx>
Sent by: bpcs-l-bounces+pheeren=thetford.nl@xxxxxxxxxxxx
19-01-2007 13:23
Please respond to
SSA's BPCS ERP System <bpcs-l@xxxxxxxxxxxx>


To
"SSA's BPCS ERP System" <bpcs-l@xxxxxxxxxxxx>
cc

Subject
Re: [BPCS-L] Delivery to 1 time customer / End-user






Peter,
Who is paying for the parts?
If it the end customer, I would think you would want the customer setup 
for A/R.
If not, set up one customer "Spare Parts". Overide the address at order 
entry time to be the address for end customer where you are sending the 
parts.

Art

----- Original Message ----
From: Peter Heeren <pheeren@xxxxxxxxxxx>
To: bpcs-l@xxxxxxxxxxxx
Sent: Friday, January 19, 2007 6:23:25 AM
Subject: [BPCS-L] Delivery to 1 time customer / End-user


Hello BPCS midrange group members,

Our main customers are OEM and Wholesalers. 
We have setup the master records (customer master, Ship-to addresses, 
pricing, etc) for the order/shipping process. 
We are using BPCS 8.2

We are now facing a new challenge for our customer service department.
They have to deliver spare parts to the end-user of our products. 
An end user can be compared with a one-time customer, for which we don't

want to set up a customer master, ship to address etc...

Has anyone of you solved this within the standard BPCS functionality?
If not, what 'BPCS interfaced ' partner products are you using?

Kind regards,

Peter Heeren





Please note: This e-mail is confidential and may also be privileged.
Please notify us immediately if you are not the intended recipient. You 
should not copy it, forward it or use it for any purpose or disclose the

contents to any person.
For details of our international offices please visit our website: 
http://www.thetford.eu
Thetford B.V. is statutorily based in Etten-Leur, Netherlands. Chamber
of 
Commerce West-Brabant registration number 20037470.


___________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please contact Thetford: +31 (0)76-504.23.49
___________________________________________________________________

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