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Sue, Could your customer order allocation problem be related to a specific customer rather than the warehouse. In the Customer Master (ACR100) on the second screen (Shipping) is where the customer default warehouse is designated. Check a couple of the customer masters for orders that did not allocate. If this problem included all warehouses, I would send you to the System Parameters (ORD800 screen 4) to see if the allocation switch somehow got changed. Also, regardless of what the Warehouse Master Record says, you should query the IWM file and make sure that the LALWH field has a value of "Y" for the warehouse in question. Good luck. Frederick C. Davy, CPIM, PMP Business Systems Analyst Interface Solution, Inc. Phone: (315) 592-8101 Fax: (315) 592-8481 e-mail: fcdavy@xxxxxxxxxxxx "Sue Wyatt" <SWyatt@xxxxxxxxxxx> Sent by: bpcs-l-bounces+fcdavy=sealinfo.com@xxxxxxxxxxxx 01/22/2007 01:51 PM Please respond to SSA's BPCS ERP System <bpcs-l@xxxxxxxxxxxx> To <bpcs-l@xxxxxxxxxxxx> cc Subject [BPCS-L] Warehouse Allocations We are version 6.04, a couple of weeks ago we had a power outage (this may or may not have anything to do with it), and every since then our warehouse allocations are not working for one of our warehouses. We have checked the warehouse maintenance which is flagged for allocations; we have checked the order maintenance records everything looks ok there; we have checked the facility planning records which everything looks ok; Item Master Maintenance looks ok; the pick release selection options in ord 550 look ok; and the warehouse location maintenance looks ok. When we put an order in for this particular warehouse the allocation does not come out on the pick list, nor does it show in the Inv 300 screen. Can anyone tell us what we missed or what could possibly be wrong? Thanks for your help Susan A. Wyatt Production Control Coordinator The Wittern Group 8040 University Des Moines, IA 50325 515-271-8412 Fax 515-274-5775 SWyatt@xxxxxxxxxxx Coming together is a beginning, Keeping together is progress, Working together is success -----Original Message----- From: bpcs-l-bounces+swyatt=wittern.com@xxxxxxxxxxxx [mailto:bpcs-l-bounces+swyatt=wittern.com@xxxxxxxxxxxx] On Behalf Of bpcs-l-request@xxxxxxxxxxxx Sent: Friday, January 19, 2007 9:58 AM To: bpcs-l@xxxxxxxxxxxx Subject: BPCS-L Digest, Vol 5, Issue 17 Send BPCS-L mailing list submissions to bpcs-l@xxxxxxxxxxxx To subscribe or unsubscribe via the World Wide Web, visit http://lists.midrange.com/mailman/listinfo/bpcs-l or, via email, send a message with subject or body 'help' to bpcs-l-request@xxxxxxxxxxxx You can reach the person managing the list at bpcs-l-owner@xxxxxxxxxxxx When replying, please edit your Subject line so it is more specific than "Re: Contents of BPCS-L digest..." *** NOTE: When replying to this digest message, PLEASE remove all text unrelated to your reply and change the subject line so it is meaningful. Today's Topics: 1. Re: Delivery to 1 time customer / End-user (Arthur Shaffer) 2. Re: Delivery to 1 time customer / End-user (Peter Heeren) 3. Re: PO Actual Cost (daparnin@xxxxxxxxxxxxxx) 4. Re: PO Actual Cost (Dan Sweeney) 5. Re: PO Actual Cost (daparnin@xxxxxxxxxxxxxx) ---------------------------------------------------------------------- message: 1 date: Fri, 19 Jan 2007 04:13:32 -0800 (PST) from: Arthur Shaffer <abshaffer@xxxxxxxxx> subject: Re: [BPCS-L] Delivery to 1 time customer / End-user Peter, Who is paying for the parts? If it the end customer, I would think you would want the customer setup for A/R. If not, set up one customer "Spare Parts". Overide the address at order entry time to be the address for end customer where you are sending the parts. Art ----- Original Message ---- From: Peter Heeren <pheeren@xxxxxxxxxxx> To: bpcs-l@xxxxxxxxxxxx Sent: Friday, January 19, 2007 6:23:25 AM Subject: [BPCS-L] Delivery to 1 time customer / End-user Hello BPCS midrange group members, Our main customers are OEM and Wholesalers. We have setup the master records (customer master, Ship-to addresses, pricing, etc) for the order/shipping process. We are using BPCS 8.2 We are now facing a new challenge for our customer service department. They have to deliver spare parts to the end-user of our products. An end user can be compared with a one-time customer, for which we don't want to set up a customer master, ship to address etc... Has anyone of you solved this within the standard BPCS functionality? If not, what 'BPCS interfaced ' partner products are you using? Kind regards, Peter Heeren Please note: This e-mail is confidential and may also be privileged. Please notify us immediately if you are not the intended recipient. You should not copy it, forward it or use it for any purpose or disclose the contents to any person. For details of our international offices please visit our website: http://www.thetford.eu Thetford B.V. is statutorily based in Etten-Leur, Netherlands. Chamber of Commerce West-Brabant registration number 20037470. ___________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please contact Thetford: +31 (0)76-504.23.49 ___________________________________________________________________ -- This is the SSA's BPCS ERP System (BPCS-L) mailing list To post a message email: BPCS-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/bpcs-l or email: BPCS-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/bpcs-l. Delivered-To: abshaffer@xxxxxxxxx ------------------------------ message: 2 date: Fri, 19 Jan 2007 14:04:33 +0100 from: Peter Heeren <pheeren@xxxxxxxxxxx> subject: Re: [BPCS-L] Delivery to 1 time customer / End-user We are already 'mis-using' a standard customer as mentioned in your mail for free deliveries of service parts and override the address in order entry or create a ship to address. When the end user has to pay, we need to set up the ACR customer. ACR is owned by our accounting department, while order entry for these parts is done bij our customer service desk. In this case we need to involve 2 departments for s simple 1-time delivery. I was hoping there was a quicker work around. I was hoping there was an quicker work around. regards, Peter Arthur Shaffer <abshaffer@xxxxxxxxx> Sent by: bpcs-l-bounces+pheeren=thetford.nl@xxxxxxxxxxxx 19-01-2007 13:23 Please respond to SSA's BPCS ERP System <bpcs-l@xxxxxxxxxxxx> To "SSA's BPCS ERP System" <bpcs-l@xxxxxxxxxxxx> cc Subject Re: [BPCS-L] Delivery to 1 time customer / End-user Peter, Who is paying for the parts? If it the end customer, I would think you would want the customer setup for A/R. If not, set up one customer "Spare Parts". Overide the address at order entry time to be the address for end customer where you are sending the parts. Art ----- Original Message ---- From: Peter Heeren <pheeren@xxxxxxxxxxx> To: bpcs-l@xxxxxxxxxxxx Sent: Friday, January 19, 2007 6:23:25 AM Subject: [BPCS-L] Delivery to 1 time customer / End-user Hello BPCS midrange group members, Our main customers are OEM and Wholesalers. We have setup the master records (customer master, Ship-to addresses, pricing, etc) for the order/shipping process. We are using BPCS 8.2 We are now facing a new challenge for our customer service department. They have to deliver spare parts to the end-user of our products. An end user can be compared with a one-time customer, for which we don't want to set up a customer master, ship to address etc... Has anyone of you solved this within the standard BPCS functionality? If not, what 'BPCS interfaced ' partner products are you using? Kind regards, Peter Heeren Please note: This e-mail is confidential and may also be privileged. Please notify us immediately if you are not the intended recipient. You should not copy it, forward it or use it for any purpose or disclose the contents to any person. For details of our international offices please visit our website: http://www.thetford.eu Thetford B.V. is statutorily based in Etten-Leur, Netherlands. Chamber of Commerce West-Brabant registration number 20037470. ___________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please contact Thetford: +31 (0)76-504.23.49 ___________________________________________________________________
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