Re: Business structure of EDI function

Debra...

1) People involved:  2-3 (typical)  A new transaction set may involve more 
people in IT depending on the complexity of the interface and the lead 
time for implementation.
2) Departments;  Customer Service, IT, Manufacturing
3) Responsibilities:  Customer Service:  Customer setup, Master data 
maintenance (EIX, RCM, Orders), data correction.    IT: Translation and 
communications software, Mapping, Interfaces.   Manufacturing: Item master 
maintenance (usually UPC code assignment for new items... due to the huge 
number of SKU's we create, we don't automatically assign a UPC unless we 
are selling the item to a retailer)
4) Error review:   Customer service has visibility/maintenance for new 
customers, invalid items/prices/terms, etc.   IT manages communications 
and translation failures

Notes:  We don't use ECM for inbound orders (BPCS version 6.002), instead 
we use the order file connector in  Order Management (formerly Ironside).
For outbound documents we have written our own extract programs to capture 
the data and pass to the translator. 

If you have other specific questions feel free to contact me off-list...

Phil Catlin
Formica



"Debra Ivey" <divey@xxxxxxxxxxx> 
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[BPCS-L] Business structure of EDI function






I'd like to know what kind of structure other companies have in place 
related to the setup and execution of EDI transactions with their 
customers and vendors. 

*                How many people are involved in the setup of new customer 
or vendor transaction sets (customer/vendor contact, creating maps, 
integration to BPCS, etc.)? 
*                What department(s) do they work in? 
*                How are the responsibilities broken out? 
*                Who reviews and handles any errors that occur once a 
transaction set is implemented (trading partner sends bad data, something 
doesn't map right in the integration, etc.)? 

Any responses to my "poll" will be greatly appreciated.

Thanks!

Debra Ivey
Application Development Manager
Red Gold