Re: Sales Tax

[Alister Wm Macintyre <macwheel99@xxxxxxxxxxx>]

Some obvious ideas to eliminate suspects:
   * Does the AS/400 have a UPS and is it hooked up properly and working 
OK?  The batteries can run out so you end up with a UPS box but no 
protection home.
   * Have you done a backup since this outage?  If physical files screwed 
up, those files would not have successfully backed up.  You can look at 
DSPLOG F4 for the time period of the backup to find out if it was 
successful or not.
   * Have you had to do a BPCS restore recently and are all logicals in 
same library name as their physicals?  There is a 400 integrity issue in 
restores with respect to the alphabetical sequencing of library names and 
needing to restore physical before its logicals.
   * DSPDBR lists logicals attached to any physical and what library they 
in, and you can look at external description to check DATES someone messed 
with the files
   * We had recent post in BPCS_L where some human by mistake created a 
file incorrect earlier in library list than the real file which was correct
   * Have you had a change in personnel doing the work?  Human beings had 
over-ride just about anything.  Do not rely upon 400 history of user-ids 
... we had one dept hire some new person, not tell computer department, 
have the new hire use sign on id of someone else in department.  I found 
out when I was asked to make some BPCS security access adjustments for 
REAL_USER_NAME and I said "Huh, that person name does not have a 400 sign on?"
   * We don't do sales taxes ... If effectivity dates, or other rules 
data, got changed then changed back, would you have any way of knowing?

Bob wrote:
> BPCS 6.02 Mixed mode.
>
> Any ideas what would cause Sales Tax to stop being calculated?
> The Effective Date in the ZRC has not changed they are all old dates and 
> the current rates are populated.
> >From what we can see, the vendor tax code is in the ECH records, the 
> item tax code is in the ECL records.  There is a corresponding record in 
> the tax table (ZRT) but the BBL record no longer gets a Tax code put into 
> the Tax Rate Code 1 (BLTR01) field.  This all seemed to work a couple of 
> days ago.  We can see that the SIL records from then had tax codes in the 
> Tax Rate Code 1 (ILTR01) field.
>
> As far as we know nothing has changed on the system but obviously 
> something has happened.
> We lost power to the computer room the other day which meant the AS/400 
> went down during lunch and not much was happening on the system.
> Could it be something like logical file indexes are screwed up so the 
> Billing process is not finding records we can see?
>
> Thanks in advance,
> Bob
> __