Re: Disappearing Order Lines

Hi, ALL,
      I think it is terrible for this awful case..  and we had some similar 
problem on version v6.1.01, when I got the first case from our end user, I was 
yet shoutting to them.. WHY ?  after debugging, we found the ECHW & ECLW record 
id is changed to 'FZ', neithor 'CH' or 'CL'.  Any solution ?

Regards,
Ren


----- Original Message ----- 
From: "Chick Doe" <Cdoe@xxxxxxxxxxxxxxxxxxxxx>
To: <bpcs-l@xxxxxxxxxxxx>
Sent: Thursday, March 11, 2004 2:07 PM
Subject: Re: Disappearing Order Lines


> what version OF BPCS? we had similar problems on version 6.00.04. part
> of the problem was that while the operator is entering the lines they
> are actually being stored on the ECHW and ECLW work files. then when the
> operator exits BPCS writes the work files to the real ECH and ECL files.
> and while it is doing this it is resequencing the ECL line numbers. 
> 
> i don't know if this is your situation or not.
> 
> >>> Doug_McLauchlan@xxxxxxxxxx 03/10/04 02:24PM >>>
> We have an occasional issue with order lines disappearing in BPCS.
> 
> We have triggers on ECL for Insert, Update and Delete that records
> details 
> of the change in a log file. The update should show a before and after
> 
> image.
> 
> In the case of the missing lines, the user is usually updating the 
> quantity and request date on the last line of the order and adding a
> new 
> line at the same time. The result, on some occasions only, is that the
> 
> existing line no longer exists in ECL and the new line does. The log
> file 
> in those cases shows a before and after update record for the change to
> 
> the existing line, but instead of an insert of the new line it shows
> that 
> BPCS updated the existing line to be the new line !
> 
> As an example and order has lines 1,2 & 3 all for some quantity of the
> 
> same product on different release dates. Line 3 has the quantity
> reduced 
> and line 4 is added for that quantity a new release date. The result 
> should be an order with lines 1,2,3 & 4. When the probelm occurs is
> that 
> the order now has line 1,2 & 4, no line 3. The log shows line 3 being 
> updated with the reduced quantity, then shows line 3 being updated to
> be 
> line 4 with its quantity !
> 
> Has anyone seen anything like this ?
> 
> SSA Global Support have no record of a similar problem.
> 
> Any clues would be helpful.
> 
> Thanks.
> 
> Doug McLauchlan
> Office: (503) 748-5988
> Cell: (503) 706-7525
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