Re: Inactive S.O. with status 05

["Ed DeHarde" <edeharde@xxxxxxxxxx>]

Christoph,
This may not be your situation, but one of the things that hang up Shop
Orders is a failure to print the shop order when it is created.  There is a
link between the work station setup and the shop orders created.  If the
clerk creates an order, and then loses connection to the host before the
order is printed, then the Shop Order number will be locked and further
processing on that order is not allowed.  Again, this may not be your exact
issue, but it needs to be investigated.  Please create an order, break the
connection for that PC or terminal and see if the problem is re-created.
The only resolution is education.  Print orders as soon after creation as
possible.

Hope this helps,
Ed DeHarde

----- Original Message -----
From: "Christoph Kraus" <christoph-kraus@t-online.de>
To: <BPCS-L@midrange.com>
Sent: Monday, November 05, 2001 10:42 AM
Subject: Inactive S.O. with status 05


> AS400 MM  Ver 6.04
>
> Hello,
>
> I have found a number of inactive shop orders with status '05' (FSO.SOSTS)
which can't be
> maintained in SFC500. Does anybody know, how these are created ?
>
> The other status field FSO.SSTAT is set to 'Y' in all of these records.
>
> Thanks in advance.
> Christoph
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