RE: CREDIT MEMOS

In order entry, please entry your original invoice in document blanks.
order type 7,and order class 8, this order needn't ship. only create and
invoice it. So you can reference original invoice and sales order in SIH
or SIL file.

> -----Original Message-----
> From: Beth Norris [SMTP:BNorris@wittern.com]
> Sent: Thursday, July 26, 2001 4:22 AM
> To:   'BPCS-L@midrange.com'
> Subject:      RE: CREDIT MEMOS
> 
> 
> How are you creating the credit customer order? Are you using the RMA
> process in BPCS to issue the credit memo?  I believe this will tie the
> original invoice to the credit memo.
> 
> Beth A. Norris
> Production Control Manager
> Fawn Engineering
> Des Moines, IA
> bnorris@wittern.com
> 
> 
> -----Original Message-----
> From: Chick Doe [mailto:Cdoe@barton-instruments.com]
> Sent: Wednesday, July 25, 2001 12:42 PM
> To: BPCS-L@midrange.com
> Subject: CREDIT MEMOS
> 
> 
> suppose you have a customer order, ship it, and bill it. this creates
> an
> invoice record in the a/r system. suppose at a later date you have to
> issue
> a credit memo against that order. you create a credit customer order,
> 'ship
> it', and bill it. this creates a credit invoice in the AIR system. but
> this
> credit invoice references a different customer order number and
> invoice
> number that the original order and invoice. how do you tie the credit
> invoice to the original invoice so that a/r sees that a credit was
> issued
> against the ORIGINAL invoice?
> 
> chick doe 
> barton instrument systems
> 
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