RE: CREDIT MEMOS

How are you creating the credit customer order? Are you using the RMA
process in BPCS to issue the credit memo?  I believe this will tie the
original invoice to the credit memo.

Beth A. Norris
Production Control Manager
Fawn Engineering
Des Moines, IA
bnorris@wittern.com


-----Original Message-----
From: Chick Doe [mailto:Cdoe@barton-instruments.com]
Sent: Wednesday, July 25, 2001 12:42 PM
To: BPCS-L@midrange.com
Subject: CREDIT MEMOS


suppose you have a customer order, ship it, and bill it. this creates an
invoice record in the a/r system. suppose at a later date you have to issue
a credit memo against that order. you create a credit customer order, 'ship
it', and bill it. this creates a credit invoice in the AIR system. but this
credit invoice references a different customer order number and invoice
number that the original order and invoice. how do you tie the credit
invoice to the original invoice so that a/r sees that a credit was issued
against the ORIGINAL invoice?

chick doe 
barton instrument systems

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