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There are at least two ways to tie the two together. The first, is through
notes or the customer PO field. You can enter the original invoice number in
either to be a reference for credit.
The second will actually apply the credit memo against the original invoice.
This is done via order entry by creating the credit memo from the original
invoice or referencing the original invoice. There is a field where you
enter the invoice number. It does work differently depending on which
version of BPCS you are running.
If you would like to discuss this second option further, send me a direct
email with your number and I'll contact you.
Myron Hamilton
New Century Technology
myron.hamilton@nctsolutions.com
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