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Rick If you attach the original Invoice Number to the RMA it should pull in the actual pricing that was used to issue the Order, discounts and all. Dennis Dompke SSA GT Helpline RickCarter@holley.com on 03/27/2001 09:07:58 AM Please respond to BPCS-L@midrange.com To: BPCS-L@midrange.com cc: (bcc: DENNIS DOMPKE/CHIRD/SSA/US) Subject: BPCS Order Pricing BPCS 6.1.01 Mixmode Please confirm this is the way BPCS works. When I enter and order for a customer and that customer receives a special price discount from the special pricing file, all is well. When I key a return for that customer, I guess the system does not go to the special price file and apply the same discount to the customer's credit.. Thus, if I give a customer a 5% discount at order time but then have to issue them a return credit, the system is issuing the return at full price and is not taking the fact that this customer got a 5% discount on the original purchase. The customer just made 5% off me by ordering and then returning the goods, unless of course I adjust the credit manually for the discount. Is this the way the system works and is their a work around that better than manually doing this. . +--- | This is the BPCS Users Mailing List! | To submit a new message, send your mail to BPCS-L@midrange.com. | To subscribe to this list send email to BPCS-L-SUB@midrange.com. | To unsubscribe from this list send email to BPCS-L-UNSUB@midrange.com. | Questions should be directed to the list owner: dasmussen@aol.com +--- +--- | This is the BPCS Users Mailing List! | To submit a new message, send your mail to BPCS-L@midrange.com. | To subscribe to this list send email to BPCS-L-SUB@midrange.com. | To unsubscribe from this list send email to BPCS-L-UNSUB@midrange.com. | Questions should be directed to the list owner: dasmussen@aol.com +---
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