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  • Subject: Re: BPCS Order Pricing
  • From: ddompke@xxxxxxxx
  • Date: Tue, 27 Mar 2001 09:45:39 -0600

Rick

If you attach the original Invoice Number to the RMA it should pull in the
actual
pricing that was used to issue the Order, discounts and all.

Dennis Dompke
SSA GT Helpline





RickCarter@holley.com on 03/27/2001 09:07:58 AM

Please respond to BPCS-L@midrange.com

To:   BPCS-L@midrange.com
cc:    (bcc: DENNIS DOMPKE/CHIRD/SSA/US)
Subject:  BPCS Order Pricing



BPCS 6.1.01 Mixmode

Please confirm this is the way BPCS works.
When I enter and order for a customer and that customer receives a special
price discount from the special pricing file, all is well.
When I key a return for that customer, I guess the system does not go to
the special price file and apply the same discount to the customer's
credit..

Thus, if I give a customer a 5% discount at order time but then have to
issue them a return credit, the system is issuing the return at full price
and is not taking the fact that this customer got a 5% discount on the
original purchase.  The customer just made 5% off me by ordering and then
returning the goods, unless of course I adjust the credit manually for the
discount.

Is this the way the system works and is their a work around that better
than manually doing this.





.

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