BPCS Order Pricing

[RickCarter@xxxxxxxxxx]

BPCS 6.1.01 Mixmode

Please confirm this is the way BPCS works.
When I enter and order for a customer and that customer receives a special
price discount from the special pricing file, all is well.
When I key a return for that customer, I guess the system does not go to
the special price file and apply the same discount to the customer's
credit..

Thus, if I give a customer a 5% discount at order time but then have to
issue them a return credit, the system is issuing the return at full price
and is not taking the fact that this customer got a 5% discount on the
original purchase.  The customer just made 5% off me by ordering and then
returning the goods, unless of course I adjust the credit manually for the
discount.

Is this the way the system works and is their a work around that better
than manually doing this.





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