Re: BPCS support alternatives

If you are comfortable remaining on BPCS but not comfortable with SSA tech 
support, there is lots of competition for quality BPCS tech support ... not 
all of which advertise this effectively on their web sites.  Check out

http://www.nexgeninfo.com/helpdesk.htm
http://www.unbeatenpathintl.com/NoExcuses%20helpline%20BPCSASSET.html

These are two which DO advertise this effectively on their web sites, but 
they do have a lot of competition for effective BPCS tech support.

Seems to me there places offer levels of quality tech support for BPCS that 
SSA never offered, like having the tech dial into your system to observe the 
problem, and having a data base on each customer so we do not have to repeat 
a whole bunch of introductory specifications with each call.  However, no one 
tech support place has ALL the stuff that is needed, so you need to decide 
what you cannot live without.

There is also having good documentation on BPCS, which is another thread 
often discussed here ... check the archives.

> From: mbazer@dynomerch.com (Mark Bazer)
>  
>  In light of the situation with SSA, has anyone considered alternatives to
>  OGS?

Al Macintyre  ©¿©
MIS Manager Green Screen Programmer & Computer Janitor of BPCS 405 CD Rel-02 
running on AS/400 V4R3 http://www.cen-elec.com Central Industries of 
Indiana--->Quality manufacturer of wire harnesses and electrical 
sub-assemblies
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