Re: PC's Locking up when in BPCS -- BPCS-L


What is SSA's official recomendation for high spec machines..ie 300 + with 64 +
meg ram,2 gig +disk space
locking up when in bpcs....IE...total lock-up...no mouse...ctl/alt/del....not
available.
I have seen it happen very often....no msg on qsysopr....AS400 BPCS  pgm waiting
for user input.
no msg wait on job.....only bpcs apps running on PC...even when only in inquiry
screens..ie inv300.
anti/virus disabled..no email apps open.
all objects locked by user profile...now msgs...ie...mwi jobs.......everthing on
as400 is ok.
But pc is just dead...totally.......then reboot the machine ect...can all user
jobs on as400.
go back to same bpcs screens...check win95 resources...all ok....





"Genyphyr Novak" <novakg@ssax.com> on 22022000 15:40:20

Please respond to BPCS-L@midrange.com

To:   BPCS-L@midrange.com
cc:    (bcc: Anthony Jackson/North/CSI)

Subject:  Re: PC's Locking up when in BPCS




Hi Dean,

The reason NT is better has nothing to do with the Task Manager allowing you
to kill the BPCS job. NT simply does not lock up in BPCS. Please read prior
threads defining what a 'lock up' is versus what is a simple application
'hang' on the PC. I still have found no reports of a real 'lock up' on the
NT platform. If you had a true lock up, the task manager would not even be
available because the keyboard does not respond. The PC lock up as described
on BMR43360 is non-application related, whereas a hang can always be traced
to some sort of application problem, usually on the server job.

Because hangs are caused generally by application errors on the server, and
if you end the server job, the PC will free up. You should always check the
server if the PC is hanging and see if a job is sitting in MSGW or is
looping for that user profile. The Task Manager is NOT the reason that NT
does not lock up or works better with BPCS. It is the operating system
kernel of NT that makes it more stable, and apparently is either correcting
whatever our code does poorly on WIN95, or is not allowing our code to do
what it does on WIN95 or is missing the code that conflicts with ours on
WIN95.

Thanks

Genyphyr Novak
SSA

-----Original Message-----
From: DAsmussen@aol.com <DAsmussen@aol.com>
To: BPCS-L@midrange.com <BPCS-L@midrange.com>
Date: Tuesday, February 22, 2000 12:41 AM
Subject: Re: PC's Locking up when in BPCS


>Terry,
>
>In a message dated 2/17/00 5:20:07 AM Eastern Standard Time,
>terry.gilligan@duval.co.uk writes:
>
>> We are running BPCS 6.1 C/S on AS/400 , from day 1 we have experienced
>>  unusually high PC crashes when in BPCS .  Would be interested to here if
>>  anyone else is experiencing the same problems, all our PC's are high
spec
>>  machines with 64Mb ram, running office 97 + Microsoft outlook. It was
>>  suggested that we turn off our anti-virus protection on our PC's ???
>
>My current client is in the same boat, but was told that they wouldn't have
>that problem under NT.  Just left a client with NT, the reason the machines
>didn't lock is that the task manager works better and allows you to kill
the
>BPCS job when it dies.  Perhaps someone out there has a better solution
than
>"get NT"?  SSA certainly isn't offering to pay for it as quickly as they
>offer it as a solution...
>
>Regards,
>
>Dean Asmussen
>Enterprise Systems Consulting, Inc.
>Fuquay-Varina, NC  USA
>E-mail:  DAsmussen@aol.com
>
>"Never use an axe to remove a fly from your friend's forehead." -- Chinese
>Proverb
>+---


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Tony Jackson.
BPCS Support.
DCS Industry Solutions
Caledonia   House,                  Office   :       +44   (0)   113   204  3300
Email :   ANTHONY_JACKSON@dcsgroup.co.uk
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Leeds, LS16 6QY
United Kingdom.










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