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Dear Mr. Russell,
BPCS users have told us that they love our
reference manuals and our training. If you would like to see some samples of our
BPCS reference materials, please go to our web site at http://www.unbeatenpathintl.com and click on the first announcement
of the home page.
Very kind regards,
Milt Habeck
Managing Partner
Unbeaten Path International
Toll free: 1-888-874-8008
Voice: 1-262-681-3151
Fax: 1-262-681-3525
----- Original Message -----
Sent: Thursday, January 06, 2000 11:45
AM
Subject: BPCS Docs
I am very new to BPCS, only been involved with it for about a
year.
I don't hate BPCS anymore than the next ERP, but I do hate the fact
that documentation is withheld from - not only users but administrators
as well.
There have been many, many cases over the past year where I
would never
have
had to call the practically worthless OGS if I had had
the docs within
reach.
The reason I write this is that I noticed a
post from someone at iWorks,
formerly SSA Southeast. The people at iWorks
claim to be more interested
in helping BPCS users get things done than
their previous incarnation.
That being the case I was wondering if there is
still a BAN on providing
users with DOCUMENTATION.
The reason this lack
of information gripes me is that I have spent
untold hours waiting either
on hold or for a call back, when with even
the amount of documentation
provided by Microsoft might just have saved
me a call.
I mean, Daffron
comes with docs, Optimum Solutions HR comes with docs,
Extol, comes with
docs, HMS Monitor comes with (award winning) docs,
Infinium comes with
docs!
Why can't BPCS come with docs?
If I can go to Egghead and by a
copy of Windows for $98 and get
documentation
why can't I expect the
same from an infinitely more expensive software?
So can one of you guys
there at iWorks comment on my ranting post?
--
L. S. Russell
Programmer/Analyst
Datrek Professional Bags, Inc.
2413 Industrial
Drive
Springfield, TN. 37172
mailto:leslier@datrek.com
http://www.datrek.com
--
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